StrayFaces

Custom Pet Portraits and Products for a Cause

Vancouver, Canada 6164 Sales On Etsy since 2018

5 out of 5 stars (977)

StrayFaces

Custom Pet Portraits and Products for a Cause

Vancouver, Canada | 6164 Sales

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Stray Faces

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Stray Faces

Announcement    Stray Faces was created specifically to help fund our mission to give back to the homeless stray animals in need. With your help, through every $20 you spend on our shop, we're able to provide 1 kg of food to animals in need!

We're not just another business that gives back to a cause. We ARE the cause funded through our business!

**Check out our highlight video, "about" section, photos, and Instagram below to see where the help from purchases go!

Want to follow our journey helping strays?
Check us out on Instagram @strayfaces

Announcement

Last updated on Feb 20, 2020

Stray Faces was created specifically to help fund our mission to give back to the homeless stray animals in need. With your help, through every $20 you spend on our shop, we're able to provide 1 kg of food to animals in need!

We're not just another business that gives back to a cause. We ARE the cause funded through our business!

**Check out our highlight video, "about" section, photos, and Instagram below to see where the help from purchases go!

Want to follow our journey helping strays?
Check us out on Instagram @strayfaces

Reviews

Average item review
5 out of 5 stars
(977)
See reviews that mention:
quality 97 shipping 121 customer service 234

Updates

Check out our new video on our Etsy shop for our latest stray feeding event in the slums of the Philippines.
Huge thank you to our amazing Stray Faces supporters for making this possible! heartsfeet
Yesterday we were able to help this stray that was found stuck in a ditch after a typhoon.We quickly took “Zorro” to a nearby vet with the help of a lovely local. Because of all of our supporters help, Zorro is now rescued and in recovery hearts️ Thank you!!!
Thank you so much to our wonderful supporters for all their help in making things like this possible for the strays!! hearts️ There’s no way we could have saved these precious fur babies from euthanasia without your support dog2cat2 YOU made this happen! hugging_face
View all 5 updates

About StrayFaces

Sales 6,164
On Etsy since 2018

Why/How Stray Faces was Born and Our Cause

Hi! 👋
We're Roxanne & Tony, the founders of Stray Faces.

Thanks so much for popping into our shop!

Stray Faces was created specifically to help fund our cause to help feed stray animals worldwide.

For each $20 spent on our store, we donate 1kg of food to starving stray animals.

Want to know even more about our journey and what caused us to start our brand? Get an in-depth look by reading on for the full story:
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THE FULL STORY OF HOW/WHY STRAY FACES CAME TO BE:

Our journey began in late 2016 when Tony and I (Roxanne) first met.

Our desire for something more in life quickly drew us together and not long after, we decided to both quit our 9-5 jobs, sell all of our possessions, and set off into the world in hopes of finding something more fulfilling in life - our calling.

We didn't know where we were going or why, but we knew there had to be something more for us out there then the mundane, repeatitive and meaningless lives we had been living.

What was originally planned to be a 6 month backpacking trip throughout Southeast Asia, quickly turned into something that we would of never expected.

As we began our journey backpacking Southeast Asia, we started to notice the countless number of stray animals that lined the streets... something neither of us had ever seen before as Canadians.

Like many others visiting Southeast Asia, we knew we wanted to help but we didn't know how... The problem seemed so extreme and hopeless that we had no choice but to continue forward and turn our backs on the problem. In an effort to help in what ways we could, we decided to start feeding the ones we encountered along the way and before we knew it, we were carrying pet food with us wherever we went.

After 1 short month into our trip, we found ourselves at the peak of a hill by a temple in Chiang Mai, Thailand and it was there that we met a dog we eventually named "Dipper".

Before we had met Dipper, we never truly had a deep bond or connection with any of the others strays we had fed. But Dipper was unlike any other stray we had ever met. Other dogs had always been wary and standoffish, but not Dipper. He approached us as if he had known us his whole life and just like that, we fell in love with Dipper the stray dog.

We went back to our room that night and couldn't help but to think about Dipper. Although Tony and I had always been animal lovers, we never shared such an immediate bond with an animal before. We had 5 months left in our backpacking trip and plenty more to see, but no matter how hard we tried, we couldn't shake the thought of leaving Dipper behind.

That's when we decided to drop the rest of our trip in order to stray with Dipper in Chiang Mai, Thailand.

We struggled to find a pet-friendly place to bring him home to so we drove up to the mountain top every day. It wasn't long after that when we realized that Dipper wasn't alone and many other strays started to emerge. Feeding Dipper along with all the other strays quickly became part of our daily routine, and before we knew it, we were making the 90 minute journey up the mountain daily to ensure they were all fed.

Some time passed and finally, we were able to take Dipper home. We were delighted to finally be able to bring him home with us but something was off.

Dippers health rapidly began to decline. We quickly took him to the vet and that's when we learned about Distemper - a fatal viral infection with no known cure that effected many strays.

Unfortunately, distemper eventually caught up with Dipper and he passed away not long after being diagnosed. It was then that we decided to do what we could to help the stray animals. After using up all of our own time, money and resources, we came to the sad realization that we could never do it on our own and decided to launch a go-fund me campaign in hopes of helping the other strays before it was too late.

After speaking and working with various organizations in the area, we learned how much of an uphill battle we were truly facing and we knew we could never do it on our own. We knew we had to find a way and it was then that Stray Faces was born.

A business built to fund a cause.
Our cause. Our passion. Our calling.

Shop members

  • Roxanne

    Owner

    Hiya! I'm Roxanne. The owner, founder, & visionary behind Stray Faces. I'm passionate about animals, travel, and making a difference in the lives of those less fortunate. My dream is to build a safe haven for homeless animals and people.

  • Andreea

    Assistant

    I have always loved animals, ever since I was a child, and I am more than excited to have the chance to help them through my work. In my spare time, I like relaxing with my 6 years old cat, watching him play or listening to his peaceful purr.

  • Dipper

    Inspiration

    Dipper - the reason Stray Faces all began. If you want to know more about Dippers role in the creation of Stray Faces, check our "Story" section.

Production partners

  • A Print Shop

    United States

    Help to produce and ship select items we don't personally carry on hand.

Shop policies

More information

Last updated on Feb 20, 2020
Frequently asked questions
🖼How do I send my photo?

When you send me a message on Etsy, click Attach Image icon (a square mountain icon).

Alternatively, send it over to us by email to andreea@strayfaces.com :)

🎨Do you provide proofs on custom art prior to printing?

Yes. We will send you a proof 3-7 days after your order has been placed through Etsy chat (unless an email address is sent over).

*During the Holiday season, please allow up to 10 days due to high demand.

If for any reason you are unhappy with your proofs, we will make any necessary changes until you are completely satisfied with your art piece.

We 100% guarantee that you will love your custom art piece before moving forward for printing!

What is the turn around time for an order?

All of our products take between 2-4 weeks to receive at your door for US orders.

Processing time for custom art is usually between 4-7 days, but up to 10 days during Christmas season (proofs will be sent prior to printing for custom art).

Printing time is between 3-6 days

And finally, shipping time is between 3-6 days.

In some cases, during non-peak times, products may even arrive in as soon as 1.5 weeks from the date of purchase. During Christmas time, please allow up to 4 weeks.

International orders: 4-6 weeks.

🐾Where can I follow your cause and journey with Stray Faces?

Check us out on Instagram to follow our journey @strayfaces

Check back on our shop for our up and coming YouTube channel which will be posted soon.

📖What's the story behind Stray Faces?

Please check out our shops "About Us" section to read our full story on how Stray Faces was born and a better glimpse into who (we) the founders are.

📸Will my photo work?

If you're unsure whether your photo will work, send us your favorite photos of your pet by chat and we'll gladly help you select the best one.

You can also ask us by email by writing us at andreea@strayfaces.com and we'll reply to you within 24 hours.

📩How long does it take to get a reply once I message you?

In most cases, Andreea or myself (Roxanne) will get back to you within 24 hours of messaging us. Please note that we are *closed* (away from the computer) Friday evening through Sunday and will respond to messages/inquiries first thing Monday morning.

You can also contact us off Etsy via email at andreea@strayfaces.com with any further questions/concerns.

Thank you!

💾 Do you keep photos/custom art on file once an order is placed?

Yes. We keep all photos and custom art pieces that we make for our customers in our database in case they should ever decide they want to repurchase in the future. This also helps cut down their future processing time by approximately 5 days.

What do I do if my item has a... printing errors/lost in transit/mis-delivered, or you're simply not happy with it?

Please write us through Etsy chat or email us at andreea@strayfaces.com and we'll be happy to help you out no matter what the issue is :)