The heart and soul of Etsy is our global community: the creative entrepreneurs who use Etsy to sell what they make or curate, the shoppers looking for things they can’t find anywhere else, the manufacturers who partner with Etsy sellers to help them grow, and the Etsy employees who maintain and nurture our marketplace.
Gross merchandise sales in 2014
Berlin, Germany Dublin, Ireland Hudson, NY London, United Kingdom Melbourne, Australia Paris, France San Francisco, CA Toronto, Canada
Etsy was founded in June 2005 in an apartment in Brooklyn, New York to fill a need for an online community where crafters, artists and makers could sell their handmade and vintage goods and craft supplies. In the spirit of handmade, founder Rob Kalin and two friends designed the first site, wrote the code, assembled the servers and spliced the cables to get Etsy up and running. In 2008, Chad Dickerson joined Etsy as its first CTO, and created the company’s foundational engineering culture, treating “Code as Craft”. Chad became CEO in 2011 and began championing the “reimagination of commerce,” a transformation of every aspect of how goods are made, bought and sold. Under Chad's leadership, the website that began in an apartment in Brooklyn has evolved into a sophisticated technology platform that connects Etsy sellers and buyers across borders, languages and devices, a company that spans the globe and a business that is committed to creating lasting change in the world.
How did Etsy get its name?
The true origin of the word “Etsy” is a mystery known only to our founders. If someone asks you where the name came from, just make something up. That’s what we do.
Who makes Etsy?
So many great people! They include CEO Chad Dickerson, our executive team and our global staff. Together we support a community of millions of creative businesses and their customers.
What’s it like to work at Etsy?
Working at Etsy means you can directly affect the lives of millions of people. Whether you create a new product feature, write a blog post or help someone open a shop, your work has an impact on someone’s livelihood and fosters direct, meaningful connections throughout the Etsy community.
Working at Etsy is also a ton of fun. Our culture is grounded in the maker spirit, and we put creativity, community and thoughtfulness into everything we do. We have communal lunches called “Eatsy,” learn from each other at “Etsy School,” and get creative together at the occasional “Crafternoon.” From New York to Melbourne, we’ve built our culture with care.
How does Etsy make a difference?
Etsy’s mission is to reimagine commerce in ways that build a more fulfilling and lasting world. As a Certified B Corporation, we view our social, environmental and business goals as inseparable. Some call this “business as unusual,” but around here it’s just business. We don’t just recycle and compost in every office, we know exactly how much our trash weighs and we bike our compost to community farms every week. We provide entrepreneurial training for artisans looking for new ways to support themselves and their families. We give our employees five days a year to spend volunteering in their communities. And that’s only what we have room to mention here…
How does Etsy make money?
Our business model is based on shared success: We make money when Etsy sellers make money. Marketplace revenue includes a $0.20 USD listing fee for each item listed and a 3.5% fee for sales completed on our website. Additional revenue comes from seller services including our advertising platform, payment processing and discounted shipping labels.
Can sellers make a living on Etsy?
Absolutely. Etsy sellers range from hobbyists to professional merchants, and have a broad range of personal and professional goals. Some Etsy sellers just want some extra pocket money, while others depend on their shops to support themselves and their families. Our 2014 Seller Survey reveals a unique population of Internet-enabled creative entrepreneurs who are building businesses on their own terms—prioritizing flexibility, independence and creativity. 76% of US sellers consider their Etsy shop to be a business, and for almost a third, their creative business has become so well established that they are able to focus on it as their sole occupation.
How can I become an Etsy seller?
If you want to sell your handmade, vintage or craft items on Etsy, make sure they fit within our seller guidelines. Then, visit etsy.com/sell to set up your shop. It only takes $0.20 USD and your imagination to set up a global business.
How can I join the Etsy community?
To become a member of the Etsy shopping community, create a free account by clicking ‘Register’ on our homepage.