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I don't offer custom or personalised orders, no. However, I'm so grateful for your interest, and hope you find something you love elsewhere!
The items I sell are for personal use only and not to be shared.
The only exceptions would be things like, say, a chore chart printable that's used by others within your household.
Exceptions would *not* include things like sharing the printables you buy with other members of a writing group.
Nothing physical will be sent to you. Everything sold through A Cuppa Cosy is digital and will need to be printed by you, either through a home printer of your own or a printing service.
However, I am considering offering physical versions of my products in the future! If this is something you'd be interested in, please send me a message and let me know. :)
I'm generally not able to offer refunds. The nature of digital items makes it difficult for me to verify whether someone is genuine in their refund request, or if they've simply downloaded the item, asked for a refund, and plan to keep using it regardless.
If you're struggling to access or use the files you've downloaded, please feel free to send me a message and I'll do what I can to help you figure it out!
Etsy has a wonderful article on this topic, so I'd start there:
A few of my listings (some of the dated calendars, for example) require the files to be downloaded through Dropbox. Etsy has a strict file size limit, and between things like the variations and fillable portions of the files, the total sometimes surpasses this limit. Dropbox is the next best alternative!
If you purchase one of these items, you'll receive a PDF instantly after purchase with download links. No Dropbox sign-up is required, so it's still a quick and easy process! More details are given in the description of the listing.
If you have any questions about this, please let me know!
All the files in my shop at this time will come either in a ZIP file or a PDF.
For the printables, because of the variations included for each, you'll likely see that what's been downloaded is a ZIP file. Here are some instructions for unzipping files on a Windows computer:
And a Mac:
After that, you'll see either PDF files, or folders which contain PDF files. These are your printables! To open them (or any other PDFs from other listings), you'll need Adobe Reader, which is free to download and use:
One thing that can cause issues with the download is if you're making the purchase through the mobile Etsy app. If this is your preferred way to browse Etsy, just make sure that after you've purchased your new printables, you download the files through an internet browser (that's something like Chrome, Firefox, or Microsoft Edge) to a PC or laptop instead of doing it through the app.
If you're unsure where to look for your purchases on Etsy, this page should help: https://help.etsy.com/hc/en-us/articles/115013328108-How-to-Download-a-Digital-Item?segment=shopping
As far as the functional content goes, all my printables are inspired by something I myself have felt a yearning for, either because it makes my life easier now or could have eased it in the past.
The visual themes I design are inspired by everything from geometric patterns to architecture to sparrows having a dance party in the dirt. Most are sketched out first by hand (usually with pencil, sometimes with ink). Once I'm happy with and feel connected to how the design is shaping up, I move over to my computer, open Inkscape, and start transforming my pencil vision into a digital reality!
Also, I often share my ideas and brainstorm along the way with my lovely Mum, one of the most whimsically creative people I know.
I understand printing services like Avery and VistaPrint to be very good options for address labels! All of my address labels come with individual versions of the design as well as full sheets, and these individual versions are made for ease of use with an online printing service. I've also included tutorials for Avery and VistaPrint.
The font choices will be different than what you see in my listing images, but I have suggested a few great alternatives in the tutorials.
Also, to my understanding, VistaPrint will not allow you to fill in different names and addresses for each label, so you'll only be able to do return address labels through them.
Among other things, I firmly believe in working towards a more loving, respectful, and inclusive world, where white supremacy and the systemic oppression it upholds has no foothold. I believe in a world where kids don't need to fear gun violence when they go to school. I believe in a world where shelter and medical care is a right, not a privilege. I believe in a world where we acknowledge the harm done to Indigenous peoples, make reparations, and respect their healing and grieving process.
As well as working to bolster my knowledge and understanding, I actively seek out creations by lesser heard voices; examine my own role in the system; and look for ways (financial and otherwise) to support these causes and issues.
Owner of aCuppaCosy
This seller usually responds within a few hours.
Digitalally delivered shipping not required.
Response from Tori
I'm so glad you liked the digital delivery! Holly is such a cheerful motif in the cold winter months. :)
Love these !
Thank you! I'm so glad you're enjoying them. :)
Great, clear, and instant download.
I'm so glad you like the calendar and the download process went smoothly! Happy planning!
I wanted an editable calender. Tori pointed me in the right direction Thank you xxxxx
You're so welcome, Debbie, and thank you for your kind feedback! I hope the calendars bring you joy for years to come. :)
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