Dimensions are included in all product listings and I try to include props to show scale. Please check carefully before ordering so that you are not surprised or disappointed when items don't match your assumption.

Almost all my products are packaged without plastic and can be reused or recycled. Each product listing includes information on the packaging.

Orders can be gift wrapped simply if you are buying a gift. Just ask at checkout. As this service is free, it is not always possible at busy times. I can also include a personal message if being shipped directly, though this will be typed and printed.

Most of my products are available to order wholesale for retail shops. Please visit https://askingfortrouble.co.uk/collections/wholesale for more information and contact me for availability and prices.

Props used in product photography (pens, decorations etc.) are not included in the order. Please read product descriptions carefully before ordering to avoid disappointment.

I want you to be delighted with your order so please get in touch with any questions or issues. If your order hasn't arrived, or arrives broken or faulty, please contact me so that I can investigate. I would really appreciate the opportunity to fix any problems before you leave negative feedback. I'm only one person and mistakes can happen. If you leave feedback without contacting me first, I will assume that you do not want any help from me.

If a product you like is out of stock, or you require more than are available, please get in touch as I may not be aware. Custom orders and personalisation are sometimes possible, either directly or through my licensing partners. Please contact me for more information.

I license my designs to a range of companies that provide print-on-demand services. This means you can order many more of my characters and patterns on a huge range of products including stationery, gift wrap, mugs, bedding, homeware, clothing and much more. You can also personalise some products with names and dates, or have cards sent direct to the recipient with your message inside. Please contact me for more information or visit https://askingfortrouble.co.uk/pages/licensed-products

I am now able to offer tracked shipping services both in the UK & internationally. It can be quite expensive in some countries but please choose this method if you want to be able to track your order. With standard shipping, I have no information on your order's current status.