Privacy Policy for My Custom LED – Etsy Shop
Effective Date: August 2025
This Privacy Policy explains how I collect, use, and share your information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
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1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
• Your name
• Email address
• Postal address
• Payment information
• Details of the product you are ordering
You may also choose to provide me with additional personal information (for a custom LED sign order, for example), if you contact me directly.
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2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• To provide my services – fulfilling your order, settling disputes, or providing customer support.
• When you have provided your consent – for example, signing up for my mailing list.
• If necessary to comply with a legal obligation – such as retaining information about your purchases for tax purposes.
• For my legitimate interests – improving my products and services, provided these interests are not overridden by your rights.
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3. Information Sharing and Disclosure
Your personal information is important to me, and I only share it for very limited reasons:
• Etsy – I share information with Etsy as necessary to provide you my services and comply with Etsy’s Seller Policy and Terms of Use.
• Service Providers – I engage trusted third parties (e.g., delivery companies, payment processors) to perform functions and provide services.
• Compliance with laws – I may collect, use, retain, and share your information if required to: (a) respond to legal processes; (b) enforce my agreements; (c) prevent, investigate, and address fraud or illegal activity; or (d) comply with applicable laws.
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4. Data Retention
I retain your personal information only for as long as necessary to provide my services and as described in this Privacy Policy.
However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Typically, I will keep your data for 6 years for tax and accounting purposes.
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5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions.
As a result, your personal information may be transferred to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield or other legally accepted safeguards.
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6. Your Rights (Under GDPR)
If you live in certain territories, including the EU, you have rights regarding your personal information:
• Access – You may have the right to access and receive a copy of the personal information I hold about you.
• Change, restrict, delete – You may have the right to change, restrict my use of, or delete your personal information (unless I am required to store it for legal reasons).
• Object – You can object to (i) my processing of some of your information based on my legitimate interests, and (ii) receiving marketing messages from me.
• Complain – If you wish to raise a concern about my use of your information, you have the right to contact your local data protection authority.
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7. How to Contact Me
For purposes of EU data protection law, I, Stephanie Lemire, am the data controller of your personal information.
If you have any questions or concerns, you may contact me through Etsy Message or email at support@mycustomled.com
If you are within the EU, you may also contact your local data protection authority.