ShopInkwellStudio

InkwellStudio sells digital downloads on Etsy. This policy explains what personal information we get when you buy from us, message us, or join our email list, how we use it, and your rights.

WHAT WE COLLECT
When you place an order, Etsy shares some of your information with us so we can fill the order. That includes your name, your email address, what you bought, the price and the date. Payment is handled by Etsy, and we never see your card details. If you message us, we keep the messages and anything you choose to share in them.

We sell digital files only, so we don't need your shipping address. If Etsy passes it to us, we don't use it.

If you sign up for our email list, we collect your email address. Our email provider also records when you signed up, whether you confirmed, roughly where you were based on your IP address, and whether you open our emails or click links in them.

WHY WE USE IT
- To deliver your order and help if a file doesn't work. This is needed to fulfill our contract with you.
- To answer your questions and handle replacements, refunds and disputes. This is our legitimate interest in running the shop and supporting buyers.
- To keep sales records for tax and accounting. The law requires this.
- To send you our emails, if you joined the list. We rely on your consent for this.

We don't sell your information, and we don't put it into the AI tools we design with.

OUR EMAIL LIST
The list is opt-in only. Buying from us doesn't add you to it. You join only by signing up on our signup page and confirming your email address. After you confirm, you get a 10% off code, then emails about new releases and the occasional freebie.

Every email has an unsubscribe link. You can also email hello@shopinkwellstudio.com to be removed. Once you unsubscribe, we stop emailing you, and we delete your address within 30 days unless you ask us to do it sooner.

The list is run by Kit (kit.com), which stores subscriber data on our behalf. Kit's privacy policy covers how it handles that data.

WHO WE SHARE IT WITH
- Etsy, which runs the marketplace and payments. Etsy's own privacy policy covers how it handles your data.
- Kit, our email provider, but only if you join the list.
- Our accountant or a tax authority, when the law requires it.
- Anyone else only if the law requires it, or to protect our rights in a dispute.

INTERNATIONAL TRANSFERS
We're based in the United States. If you buy from us or join our list from another country, your information may be processed in the US. Where EU or UK law applies, transfers are covered by Etsy's and Kit's safeguards, such as standard contractual clauses.

HOW LONG WE KEEP IT
We keep order and message records for as long as tax and accounting law requires, usually up to 7 years. After that we delete them. Email list data is kept until you unsubscribe, as described above.

YOUR RIGHTS
If you're in the EU, UK or another place with similar laws, you can ask us to:
- give you a copy of the information we hold about you
- correct it
- delete it
- limit or object to how we use it
- send it to you or another service in a portable format

You can also withdraw your consent to our emails at any time, and complain to your local data protection authority.

CONTACT
To ask about your information or to use any of these rights, email hello@shopinkwellstudio.com or message us through Etsy. We'll reply within 30 days.