Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Due to the high volume of orders that we create and ship every day we are unable to send photos before production and shipment. We also sometimes share sneak peeks of customer items on our Instagram @highdesertyogi

There are no refunds since every item is designed. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.

High Desert Yogi is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

If a customer's order is returned to the sender/seller for any reason, the customer is responsible for paying for re-shipment.

1. Log in to your Etsy account
2. Click on “You” (on top right corner)
3. Choose “Purchases and reviews”
4. Find your order. Click on “Download Files” (to the right of the order)
5. The file will go to your “Downloads” folders

The "Build a Practice Yoga Cards" deck - Volume I will have more beginner poses and is the recommended deck to start with, with cards numbered #1 to #63.

Volume II is an expansion deck to the first "Build a Practice Yoga Cards" deck, meaning that the numbered cards start from #64 and go to #126. It includes 60 additional poses (some more advanced ones included) plus 5 new sequences and 3 new breathing exercises, but it is meant to be used in conjunction with the first deck. The sequences included in Volume II do use some of the foundational poses included only in the first deck.