Yes, all of our products are created just for you. If you have a special request such as longer text or a logo or unusual design, please let us know and we can create a customised order just for you.

It usually takes us 1-2 days to customise a product just for you. Then the shipping time is dependent on your shipping destination.

Shipping time estimates are shown on each product page. We ship worldwide and use a number of postal and shipping companies.

Yes, if you require something extra quick, please ask and we can organise an express courier for you. Worldwide express courier is usually 2-5 days.

If you are in the UK, we have a 1-3 day option available. We can even do next day orders if required, just let us know and we will arrange it.

Please leave your engraving message in the 'Notes to Seller' section when you purchase the item, during checkout.

If you miss this option, no problem, just send us a message and we will add your details.

Yes, we can do bulk and wholesale orders on many of our products. Just let us know your requirements and we will help process the order.

Each item is different. The space available per item varies, so we add a recommended character limit in each product description. If you have any questions or would like more characters than is available, just let us know and we will see what we can do.

Yes, we guarantee that we will get it right. We don't make mistakes often, but if we have made a mistake on the personalisation of your order, just let us know immediately and we will fix the problem free of charge.