The DIGITAL nature of this product does not allow for returns. Your Etsy invoice shows when the download link has been used. Once you've clicked the download link or I have emailed files to you the sale is final.**

**30 DAY REFUND LIMIT- Customers have 30 days to request a refund for files that have not been downloaded/emailed. Please check that your personalization info is complete at checkout to avoid delays. I will gladly email your files to you- even if it's been a few months. If the item has been discontinued you will receive a similar item.

Etsy Help Article- Troubleshooting Digital Downloads:
http://etsy.me/1DscmGH

If you're seeing weird dark spots, shadows, symbols or weird lines on your page(s) that is just a bad file download- no worries! This happens occasionally with the instant downloads through Etsy. Simply delete your file and download again. If the page still looks wrong on screen don't print again! Contact me and I will email your files to you as soon as I can!

If you're STILL having trouble after all that it may be an issue with Adobe. Be sure you've installed all updates and are using the latest version. You may need to contact Adobe support: http://helpx.adobe.com/support.html

2-sided Printing--

Each listing will state whether pages are setup for single or double-sided printing in the SPECS section. It will also specify if files are saved in order (not as individual files). You can also feed pages back into your printer to print 2-sided.

Borderless Printing--

Pages will automatically print with a border- this is your printer's default to prevent smudging at the edges. You will need to adjust your printer settings. Select "Printer..." at the bottom of the Adobe print screen to open your printer's settings. Refer to your printer manual for specific instructions on borderless printing. Note: some printers will not print borderless.

Adobe Reader (the latest version) has the ability to save fillable forms. Be sure you're using the latest version. There may be an issue with Adobe or their updates. Deleting and re-downloading Adobe has helped other customers correct this issue. Contact Adobe support here: http://helpx.adobe.com/support.html

ADOBE READER:
- The latest version of Adobe Reader
Download free http://get.adobe.com/reader/
or download the app from your app store

UNZIP PROGRAM:
- Many items in my shop are sold as compressed ZIP files. Your PDFs are within the ZIP files.
- Mobile devices and tablets may have limited capabilities compared to computers. For phones and tablets you may need to download an unzip app. Search your app store for a free "unzip" app.

I encourage you to try a FREE printable first if you have any doubts about downloading, opening or printing files. I have plenty of FREE printables on my blog for you to download and add to your planner: http://bit.ly/1j6nUAU

I do not recommend professional printing for my planners simply because color printing is EXPENSIVE and is priced per page. Please look into the cost before purchasing a planner if this is your only option. Black and white printing is usually much less expensive but also very low in quality. Pages may not be clear or usable when printed with low quality settings.

Many of my planners require a little work to print and put together to suit your needs. This may be difficult when working with a print shop.

You can download Copyright Permission Form for print shops here: http://bit.ly/1TajI45

> You can take printed pages to a print shop or office supply store to have them spiral bound if you like. This usually costs about $5.00.

Hello and welcome! Please understand that this is not a finished product and some effort on your part is required.

* I am responsible for providing you with a PDF file as described.

* You are responsible for knowing how to download, open and print that file, for checking the formatting + specs for that file before purchase, for knowing what a download error is and checking your files for them, and for your printer/ink quality (printer and ink quality vary.)

Please contact me with any issues you're having before leaving a review. Almost all tech issues can be resolved with some troubleshooting.

Unfortunately I do not offer custom orders or changes. All items are available as shown only.