Announcement
Welcome to AL Giftware the home of personalised jewellery, accessories and keepsakes.
PLEASE NOTE - we are currently experiencing some postal delays due to Covid-19 - these delays are unfortunately beyond our control. Please note that you may experience extended delays in delivery of your order.
Within Australia - please allow additional time for express post (Aust Post are no longer guaranteeing 1 to 3 days delivery) and regular post - allow up to 3 weeks from shipment.
OVERSEAS ORDERS - please note that we are not currently shipping outside Australia
Items
Featured items
All Items
Reviews
-
Jacinta on 19 Mar, 2023
5 out of 5 starsPerfect condition ring box. Lovely personalisation. Couldn’t have asked for better. Would purchase again in a heartbeat. Thank you
-
Dana on 18 Mar, 2023
5 out of 5 starsThis ring box is exactly what I was looking for! The quality of the item is superb and it arrived on time. I would recommend this seller without hesitation.
-
Jasmine on 13 Mar, 2023
5 out of 5 starsExactly like the picture , will be perfect for our wedding day thanks!!
-
taniamorris on 17 Mar, 2023
5 out of 5 starsThank you so much for the beautiful box. I was hesitant to buy after another seller constantly told me my order had been sent and gave me fake tracking numbers, but this box arrived quickly and was perfect for my late fiancé’s jewellery. I truly can not thank you enough.
-
-
-
-
-
Connie on 11 Mar, 2023
5 out of 5 starsThis compendium was a gift and well received. The zipper pull came off after a few weeks however Missy sent one quickly.
-
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
Almost all items can be personalised. If there is something special you require, please feel free to send me a message with your requirements and we will do our best to create something perfect for you.
Sizing details
All sizing information is contained within each product description. If you require further information or clarification, please send me a message.
Care instructions
Silver stainless steel requires very little care, simply wipe over with a soft cloth to polish.
Plated items require a little more TLC. Please avoid prolonged contact with sweat, perfumes, and chemicals. As above, should your item require cleaning simply wipe over with a soft cloth.
Watches are water resistant but not water proof. Do not immerse in water.
Gift wrapping and packaging
All items come with some form of packaging - ready for you to gift :)
Cufflinks - boxed
Mirrors / jewelry - jewelry pouch
Watches - boxed
All leather goods - fabric pouch
All items are packaged in either bubble wrap, bubble envelope or box for safety in transit.
Invoices are never included but can easily be printed from your Etsy account if required.
Shipping Times
**COVID19 is delaying all overseas parcels - Please allow up to 8weeks delivery time**
APPROXIMATE delivery times for trackable items are as follows (excluding weekends and public holidays):
Australia / New Zealand – 3 to 7 working days
Asia Pacific - 7 to 14 working days
Western Europe – 7 to 14 working days
USA/Canada - 7 to 14 working days
Rest of the world - 7 to 25 working days
All other items will not be trackable as they will ship regular post to save postage costs. Generally speaking they should arrive within the timeframes above, however that will depend on customs clearance processing in the destination country, for which we unfortunately cannot control.
Please note - we do not and cannot guarantee a delivery date.
Re-delivery
In the event the parcel has been returned to us due to insufficient or incorrect address provided, we will organise re delivery at the customer's expense. We use the exact details provided on your purchase, so please make sure your address is correct before completing checkout.
All parcels are sent with tracking. You will be notified via email of the details.
Please keep an eye on tracking. In the event no one is home to receive the parcel, you will need to collect it from post office. Parcels that are shipped back to us due to a customer not collecting their parcel from the post office in the specified timeframe given by Australia Post will incur also need re delivery at the customer's expense. (minimum $19.95 AUD)