Announcement    >>> Try some free printables from the shop! https://bit.ly/2DDfJD8

PRINTING TIPS: Read this post from my blog: https://allaboutplanners.com.au/faq/printing-tips/

FAQ's: https://allaboutplanners.com.au/faq/

PLEASE READ: If you cannot locate your files after purchasing - please read the instructions in the 'notes from seller' on your order receipt and the downloading instructions on the download page.

ONLINE STORE: http://www.allaboutplannersshop.com.au/

Digital paper shop: https://www.etsy.com/au/shop/PaperCravings

Printed planner stickers available via my sister's Etsy shop:
https://www.etsy.com/au/shop/CarefullyCraftedbyJo

PLEASE NOTE: Not all items in my store are instant downloads! If an item IS an instant download, it will state this in the item title and listing description. If it does not state this, your order will be sent by me, via email. I live in Australia so please keep in mind the time difference (e.g. when it is 10am in L.A. it is 3am in Australia). Most orders are emailed within 24hrs.

Subscribe to my blog to access the free printables library! https://bit.ly/2DDfJD8
-------------------------------------------------------------------------------------------------
CUSTOM ORDERS:
I cannot accept all custom orders due to time constraints but message me and I will see if I can help you :)
-------------------------------------------------------------------------------------------------
PURCHASED AN INSTANT DOWNLOAD?

1. Etsy automatically sends an email containing a link to the download page. This is sent to your Etsy registered email address. It may be in the spam / junk folder of your inbox

You can also access this page by going to Your Etsy Account > Purchases

Help article: https://help.etsy.com/hc/en-us/articles/115013328108-Downloading-a-Digital-Item?segment=shopping

2. From that download page you can either download your files (if file size permits I upload the files directly to Etsy's instant download system) OR you will find instructions for downloading the files via an alternate means.

The file size of most of my printables (especially the bundles) are too large for Etsy's instant download system. Frustratingly, Etsy only allows a maximum of 5 files with a small file size for each.

So instead I have used Crafthub for the past 8 years. However customers have recently reported clicking the download button and files not downloading. I've contacted them multiple times about the issue but the emails just bounce back and their phone number has disappeared - they appear to have closed down without notifying customers.

If the download link via Crafthub doesn't work, please send me a message via Etsy and I will send you an alternate download link within 24 hours.

I am in the process of transitioning over to Sync (a secure cloud storage platform) https://www.sync.com/ to host the file downloads. If the item is available for download via Sync there will be a PDF downloadable via your Etsy Account > Purchases which will contain instructions & the download link for Sync.

There are over 1,000 items in my shop so it will take a while to transfer all files over to Sync's download system. Please just contact me first if you have any issues downloading so I can resolve for you!