BlackBowStudioShop

Greeting Cards, Wrapping Paper and Gift Vouchers

Brisbane, Queensland
| 267 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Orders received by 12pm will dispatched same day. Orders received after 12pm will be dispatched next-business day.

Australia Post pre-Christmas delivery cut-off dates:

QLD - 16th December 2022
NSW, VIC, TAS, SA, & ACT - 15th December
WA & NT - 12th December

If based in Brisbane local pick-up can be arranged. Please email before purchasing to confirm - hello [!at] blackbowstudio.com

Announcement

Last updated on 15 Dec, 2022

Orders received by 12pm will dispatched same day. Orders received after 12pm will be dispatched next-business day.

Australia Post pre-Christmas delivery cut-off dates:

QLD - 16th December 2022
NSW, VIC, TAS, SA, & ACT - 15th December
WA & NT - 12th December

If based in Brisbane local pick-up can be arranged. Please email before purchasing to confirm - hello [!at] blackbowstudio.com

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Black Bow Studio

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Black Bow Studio

Reviews

Average item review
5 out of 5 stars
(63)
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About BlackBowStudioShop

Sales 267
On Etsy since 2022

Cards and gifts for life's little moments

Welcome to the Black Bow Studio cards and gifts store, we have a range of greeting cards and gift vouchers for all of life's little (and big) moments. We design all our products in our small studio in sunny Brisbane, Australia.

If you're looking for printable templates be sure to visit our sister store for all your printable needs - www.etsy.com/au/shop/BlackBowStudio

Production partners

  • Wrapping Paper Printer

    China

    Prints wrapping paper

Shop policies

Last updated on 07 Sep, 2022

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on 16 Dec, 2022

Frequently asked questions

Delivery and Shipping

We currently only offer domestic shipping due to the delays still being experienced from the COVID pandemic. If you are an international customer please feel free to contact us to discuss estimated shipping times and cost.

All domestic orders are sent via Australia Post.

Returns

We've worked hard designing our products and we hope you love them as much as we do but if your product is not what you expected we offer refunds (excluding shipping costs) on most products as long as they are received by us unopened and unused within 21 days. Buyers are responsible for return postage costs

Custom or personalised items, cake and cupcake toppers are exempt from our refunds policy. Of course if your item is not what your ordered or arrives damaged please let us know and we'll replace it.

If you have an issue with your order please don't hesitate to contact us either via Etsy or our email hello@blackbowstudio.com

Faulty or Damaged Products

We know how disappointing it is when an item is lost or damaged during transit and we do our best to package your order securely to avoid damage. If your order arrives damaged or not at all please let us know and give us the opportunity to fix the issue. We're always happy to help!

How long will it take you to reply my email?

We answer all emails within the same business day, however if you email after hours or on the weekend we will reply the next the business day.

Our office hours are Monday - Friday 9am - 5pm Australian Eastern Standard Time (GMT+10) excluding public holidays.

Our studio is located in Brisbane, Australia

How do I download my digital item

You can download the templates and/or directions for downloading your templates directly from the purchases page within Etsy www.etsy.com/your/purchases - you will need to be logged into your purchasing account for the link to work.

If you checkout as a guest you will receive an email with a link to download your templates. If you cannot find the email please contact us with your order number and we'll send your files to you.

To view our full range of printable templates please visit our sister Etsy store - https://www.etsy.com/au/shop/BlackBowStudio

How long will it take for my order to be dispatched?

Christmas 2022 Orders (received between 1st December - 20th December 2022) - Orders received before 12pm (Brisbane EST) will be dispatched same day. All orders received after 12pm will be sent the next business day.