CalmColorPrints

Last Updated: August 2, 2025

Introduction

This Privacy Policy describes how FayeFatePrintables ("we," "our," or "us") collects, uses, and protects your personal information when you visit our Etsy shop or purchase digital products and printables from us.

Information We Collect

Information You Provide
- **Contact Information:** Name and email address for digital product delivery
- **Payment Information:** Payment details are processed securely through Etsy's payment system
- **Order Information:** Details about digital products purchased, download history, and preferences
- **Communication:** Messages sent through Etsy's messaging system or email

*Note: Since we sell digital products only, we do not collect shipping addresses or physical delivery information.*

### Information Automatically Collected
- **Usage Data:** How you interact with our shop, pages viewed, and time spent
- **Device Information:** IP address, browser type, and device characteristics
- **Cookies:** Small data files stored on your device (managed by Etsy)

## How We Use Your Information

We use your personal information to:
- Process and deliver your digital products and printables
- Provide download links and access to purchased items
- Communicate about your orders and provide customer service
- Send order confirmations and download instructions
- Respond to your questions and provide technical support
- Improve our digital products and services
- Comply with legal obligations
- Prevent fraud and ensure security

## Information Sharing

We may share your information with:
- **Etsy:** As our platform provider, Etsy has access to your information as outlined in their Privacy Policy
- **Digital Delivery Services:** Email address for sending download links and digital product access
- **Payment Processors:** Information required to process payments securely
- **Legal Authorities:** When required by law or to protect our rights

*Note: Since we only sell digital products, we do not share information with shipping or logistics partners.*

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

## Data Retention

We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records

Generally, we keep order information for 7 years for tax and accounting purposes.

## Your Rights

Depending on your location, you may have the right to:
- **Access:** Request a copy of the personal information we hold about you
- **Correction:** Request correction of inaccurate or incomplete information
- **Deletion:** Request deletion of your personal information
- **Portability:** Request transfer of your information to another service
- **Objection:** Object to certain processing of your information
- **Restriction:** Request limitation of how we process your information

To exercise these rights, please contact us using the information below.

## International Transfers

If you are located outside of the UAE, please note that your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place to protect your information.

## Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

## Cookies and Tracking

Our Etsy shop may use cookies and similar technologies managed by Etsy. These help improve your shopping experience and provide analytics. You can control cookie settings through your browser preferences.

## Third-Party Links

Our shop may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

## Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

## Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our shop page and updating the "Last Updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.

## Marketing Communications

With your consent, we may send you:
- Promotional emails about new products or special offers
- Shop updates and announcements
- Seasonal greetings and holiday messages

You can unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly
- Adjusting your Etsy notification preferences

## Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

**Shop Name:** FayeFatePrintables
**Email:** feith.1103@gmail.com
**Etsy Shop:** [Your Etsy Shop URL]
**Location:** Dubai, UAE

For questions specifically about Etsy's privacy practices, please refer to Etsy's Privacy Policy.

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*This privacy policy is designed to be compliant with general privacy requirements, but you should consult with a legal professional to ensure it meets all applicable laws in your jurisdiction.*