Welcome to Shoe Heaven

| 3,973 Sales | 4.5 out of 5 stars 4.5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

Announcement    Shop for unique handmade woman's shoes and shoe accessories here! We ship worldwide!


Shop for unique handmade woman's shoes and shoe accessories here! We ship worldwide!


Etsy automatically translates most text on the site to your preferred language.

See in original language


All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Christy Ng

Contact shop owner

Christy Ng


Average item review
4.5 out of 5 stars

About ChristyNgShoes

Sales 3,973
On Etsy since 2012

Welcome to Shoe Heaven!

Posted a few designs on Facebook and never knew that anyone would buy them.

I started Christy Ng Shoes in the living room of my parents house in Petaling Jaya, Malaysia on July 17 2010.

My mum is a housewife who loves craft and sewing. She now helps me with my shoe production.

I have always been obsessed and fascinated with shoes since young. I'd spend hours sketching shoes and clutch bags and half the time, I would be saving up for a pair of new shoes which I love.

When I started, I was then working as a medical sales representative during the day and part timing as a waitress during the nights and weekends.

Since then, I now have an office of my own in Damansara Uptown and run a small business which sells about 500 pairs of shoes per month and we ship worldwide. Christy Ng Shoes has a total of 9 people in our little team which includes three front end personal and six people involved in our design and production.

We are a happy lot and we love drinking Hoegarden German Beer and snacking on Domino's pizza every Friday!

Do check out our other Etsy Store as well where we passionately sell fabric supplies on Etsy : fabricminx7

Christy Ng Sdn Bhd (1040088-T)

Wir sind spezialisiert auf Frauen High Heel's, Halbschuhe, Hochzeitsschuhe und Sonderanfertigungen auf Kundenwunsch. Alle unsere Schuhe werden in Malaysia handgefertigt.

Shop members

  • Christy Ng

    Owner, Maker, Designer

    Shoe designer and founder of Utterly in love with shoes, the one and only thing that makes my world go round!

  • Sabrina Lai


    I manage the books! Avid Christy Ng customer turned Christy Ng Finance Lead. Sabrina is an ACCA qualified accountant. She has super small feet and she is shoe crazy as well!

  • Crystal Ng

    Operations & Customer Service Expert

    Sweet angel who strives her best to make each and everyone of our customer happy! All our customers just love her!

  • Christina Lim

    Operations & Pro Photographer

    Handles order fulfillment and loves photography. Her favorite color is yellow and she never gets angry! Christina runs around town to make sure all our supplies are always enough so we can deliver your beautiful shoes on time!

  • Rosmah A. Hamid

    Designer, Curator, Designer

    Designer cum web manager at

  • Aiman Auni

    Designer, Seamstress

    Auni loves to sew! She's an avid crocheter, loves beading and everything else beautiful.

  • Diana Bueno

    Seamstress, Designer, Assistant

    Diana works miracles with all our wedding shoes! She pays extreme attention to all fine details making sure all our shoes are of outstanding quality!

Shop policies

Last updated on 29 April, 2022
Company Name:-
Christy Ng Shoes

Web Address:-

Physical Address:-
No 7, PJ 51, Jalan Tandang 51/205A,
PJS 51, 46050 Petaling Jaya,
Selangor, Malaysia.
Contact Email: enquiries [!at]

Tel / Fax: +603-74955909

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details

You may exchange the item you purchase shall it not fit you well for a different size or item in store as long as the item is still in original condition, not worn, and not washed. Postage is to be born by the buyer during exchange.


1. Place a new order for the new size/style. This is to ensure that we are able to reserve the shoes and track the delivery of your exchange properly.

2. Ship the shoes to the address below together with the invoice.
Christy Ng Sdn Bhd
No. 7, PJ 51, Jalan Tandang 51/205A,
PJS 51, 46050, Petaling Jaya, Selangor,

3. Once we have received the shoes, we will issue you a refund minus the postage and ETSY transaction fee ($7) to the respective account which you used to remit payment. Shipping costs are non-refundable as they were used to ship the original item.

I.e. If the shoes cost $100 and shipping Cost $20, we will issue you a refund for $93 ($7 is for ETSY transaction fee) and not for $120.

For custom made orders, we will only refund 50% of the purchase value.

We have a 45 days exchange policy. After this 45 day period, we no longer allow exchanges or returns.
We only accept Payment via PayPal.
We ship worldwide! We ship using Fed Ex International Priority Pax for shoes which will take 3-4 working days to reach its destination. Smaller items like shoe clips and accessories will be shipped via registered mail unless purchased together with shoes.
We ship to all countries worldwide except to Israel and Nigeria.

Customs and Import Duties:-
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

If you intend to purchase 1-2 pairs of shoes ( small quantity) chances of your item being subjected to random custom checks is much lower as compared to purchasing in bulk where the parcel will be larger.
Additional policies and FAQs
For Wholesale inquiries:-
We provide wholesale for bulk purchases. Please write to us if you are interested christy [!at] We offer wholesale for our shoe clips and other products.

Custom made shoes:-
(i) Pricing
USD160 for the custom made shoe. Postage would be USD20 via Fed Ex International Priority.

(ii) Delivery period:-
You will receive your item 3-5 business days upon us completing the shoe. We will take approximately 22 working days to finish customizing your item for your.

(iii) Payment:-
We accept payment via PayPal to email address christy.meimeing [!at] We are PayPal Verified.

(iv) Color Sample:-
As for which shade of white you would prefer, do attach us a color sample ( picture) of the shade you want because we have many different shades of whites. Ie. Off White, Ivory White, Pure White etc and also the materials you would prefer the shoe to be made in Ie: Satin, suede, velvet etc . For wedding shoes, we highly recommend satin.

(v) Information needed from you:-

Here is a list of information we would need from you:-

1) Your shoe size ( also, give us in cm the length of your feet, and the widest point for us to double check) . You may also reference us with your Guess shoe sizing, Zara, or any international shoe brand sizes.

Here are some easy steps you can use to measure your feet :-

2) Heel height. You have a choice between:-
a) Flats ( Zero inch heel)
b) Two inch heel ( comes without elevated front platform)
c) Three inch heel ( comes without elevated front platform)
d) Four inch heel ( comes with elevated platform of 0.75 inch)
e) Five inch heel ( comes with elevated platform of 0,.75 inch)

We highly recommend option (d) our five inch shoes are very comfy as well, if you are used to high heel take option (e) . We do not recommend anything lower then 3 inches unless you want to go for flats directly.

Important Note:-
Also note that our standard custom made shoes lasts do not come with elevated platform front for heel heights three inches and below.