All items
Reviews
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Bailey on 20 Nov, 2024
5 out of 5 starsI love this sweatshirt! It's exactly like the pictures and shipped out quickly. I can't wait to wear it.
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Bailey on 20 Nov, 2024
5 out of 5 starsThe sweatshirt is exactly like the pictures and super cute. It shipped quickly and I received it in a week. I'm very happy with it and can't wait to wear it!
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Jordan on 21 Apr, 2026
3 out of 5 starsItem came in a timely matter. But the logo on my shirt is awkwardly low and off centered.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Do you accept returns or exchanges?
Due to each item being made to order we do not offer returns or exchanges. If you receive your order and there is an issue please reach out as soon as possible.
Lost, stolen, or returned items
CoolThreadCollective is not responsible for any lost or stolen packages.
CoolThreadCollective is not responsible for returned items due to incorrect information provided in the shipping address, as well as failure to collect item at a drop off location.
Shipping Process
Orders are typically processed and shipped in the upcoming business days.
PLEASE NOTE: Delays in dispatching time and shipping time may occur during Holiday periods and events due to an increased volume of orders. Please allow additional time for final delivery during these periods. All delivery dates are estimates and are not guaranteed.
Placing an order
Once orders are placed they quickly go into production. We recommend verifying that the shipping address provided is correctly written as we are unable to make corrections once we receive the order.
We recommend viewing the size chart as we cannot make any changes to the size selected once your order is placed.
We do not accept cancellations or issue refunds if the previous information was not followed as specified.
All sales are FINAL
All items are made to order, therefore, we cannot accept returns or exchanges. If you receive your order and there is an issue, please reach out as soon as possible so that we can remedy the situation!
Placing an order with us confirms that you have read and accepted our shop policies.