DolkensInvitations

Australian owned handmade Wedding and Event Stationery

Kynuna, Queensland | 340 Sales

DolkensInvitations

Australian owned handmade Wedding and Event Stationery

Kynuna, Queensland 340 Sales On Etsy since 2014

4.5 out of 5 stars
(67)

DolkensInvitations is taking a short break

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Note from shop owner Returning 19th November after a short break :)

Note from shop owner

Last updated on 06 Nov, 2018

Returning 19th November after a short break :)

Lisa Dolkens

Contact shop owner

Lisa Dolkens

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4.5 out of 5 stars
(67)
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About

Shop members

  • Lisa Dolkens

    Owner, Designer, Marketer

Shop policies

More information

Last updated on 31 May, 2017
Frequently asked questions
Quotations | Payments

• All quotes are valid for 14 days only
• All prices are including GST unless otherwise stated
• All prices are in Australian Dollars
• Any additional work outside of the terms of the quote will be charged at an hourly rate of $30 per hour
• Dolkens Invitations is not responsible for increases in materials by third party services (eg printers, packaging suppliers, web developers)
• A 50% non-refundable booking deposit is required before starting any design project
• All overseas clients are required to pay 100% upfront regardless of the project price
• Payments are to be made by direct bank transfer unless otherwise agreed
• All invoice terms are 14 business days from the date of the invoice
• Accounts which are not paid on time will incur

No Guarantees | Communication

• Dolkens Invitations cannot guarantee the outcome of design services and the clients comments about the outcome are expressions of opinion only
• The client acknowledges that Dolkens Invitations cannot guarantee any results for design as outcomes are based on subjective factors that cannot be controlled by Dolkens Invitations
• Dolkens Invitations is an online business therefore the majority of our communication is via email. This helps us keep track of the specific design requirements and any changes required
• If you would like contact via telephone I am happy to do so, however I ask that you please email me and make an appointment for a time to chat (Australian Customers Only)

Copyright | Design Credit

• All images displayed on the Dolkens Invitations website or social media platforms are subject to copyright and must not be copied or used without full permission from Dolkens Invitations. Any breach of copyright will result in legal action being taken as necessary
• Dolkens Invitations retains full copyright and reproduction rights along with personal rights to use completed projects and concept artwork for the purpose of marketing Dolkens Invitations
• The client allows Dolkens Invitations to display any projects on the Dolkens Invitations website / social media pages and portfolio for self-promotion services

Turnaround Time | Approval

• Dolkens Invitations will make every effort to meet deadlines. All quoted turnaround times are approximate. Dolkens Invitations will not be held responsible or liable for any costs resulting from late artwork or printing delivery’s (postal turnarounds included)
• Approval is required for all projects, via email prior to work being released
• Whilst all care is taken by Dolkens Invitations, Dolkens Invitations is not responsible for any spelling, grammatical, numerical errors or omissions after final approval. It is the clients responsibility to proof read and check thoroughly their projects and identify any errors prior to approval

Images | Colour Matching and Printing

• Dolkens Invitations is not responsible for the reproduction quality of supplied images
• Any images supplied by the client must be provided in high resolution. (CMYK preferred) Dolkens Invitations is not responsible for any colour variations in conversion from RGB to CMYK
• Some designs may contain stock images that are available for purchase
• Whilst all care is taken, Dolkens Invitations does not take responsibility for client supplied artwork that does not print properly
• Please note that colour on projects can vary from screen to final product
• Trimming can also vary from printer to printer