EliseAndEmelie

California, United States | 334 Sales

EliseAndEmelie

California, United States 334 Sales On Etsy since 2014

5 out of 5 stars
(68)

Announcement   We design patterns and templates! Check out our latest template, the delightfully sweet Dilly Flower!

Announcement

Last updated on 16 Aug, 2018

We design patterns and templates! Check out our latest template, the delightfully sweet Dilly Flower!

elise and emelie

Contact shop owner

elise and emelie

Updates

Finished putting my 1/2" hexies together with backing and binding for a hexie mugrug!

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Shop policies

Last updated on 28 September, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All paper template orders are final since they are cut/made to order. If there is a damage to your order, please contact us so that we can resolve it with you!
Shipping
Please be advised that once orders show as delivered according the the tracking number on your package, we cannot be held responsible for lost or missing packages. Unless a package is reported as lost, returned or undeliverable by the post office or other delivery company, we cannot offer replacement orders or refunds since we have no control of the delivery. Our ribbon sales are final since they are cut to order and digital files cannot be refunded since they are available for immediate download once your payment is processed. Thank you for your understanding and if you have any questions prior to placing an order, we will try and get back to you as soon as possible!
Additional policies and FAQs
There is no refund available for pdf downloads. Once you have purchased a pdf download the sale is final.

Ribbons are cut to order and are therefore not refundable. All sales are final. If you have any questions before placing your order please contact us.