Canberra, Australian Capital Territory

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Erica Miller

Shop policies

Last updated on 14 August, 2014
Welcome to Erica Miller Design!

With beginnings in design and as fresh as the paper pressed upon, Erica Miller Design is a growing brand that has recently expanded within fine paper goods.

Original illustrations and hand sketched works are created from within this growing boutique, ensuring quality throughout the evolution of EMD fashion.

Welcoming stockists right now, EMD's continued growth is ensuring that beautiful design and fine lines can brighten days everywhere.

Enjoy our growing selection and continue on to for our extensive range of services.

Accepted payment methods

Returns and exchanges
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

To return your product, you should mail your product to: PO Box 868 Yass New South Wales AU 2582
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Erica Miller Designs are copyrighted. You may NOT sell the printed material.
Delivery of your product will be provided upon receipt of payment.
All packages are shipped via Australia Post within 2-3 business days unless otherwise noted.
Please ensure your Etsy information is correct upon ordering.
Additional policies and FAQs
Erica Miller Design office hours are 9 am to 5 pm (Aust EST) each day, excluding holidays. We are an Australian based business so please allow for time differences.

Erica Miller Design can usually respond to emails within 24 hours.
However we do apologies if your email is accidentally overlooked or not recieved. Please notify us and we will follow it up.

Custom artwork can take longer depending on the complexity of the design requested, but we will try to get you your first proof within a week.

All Erica Miller Design stationery can be converted to suit all special occasions. Please notify us if you would like a design modified and we will email an estimate.
Minor text alternations will not incur a fee. Inclusive in the price you will recieve (2) two free alterations to the text or colour.
If there is an extensive amount of text that will affect the overall design of the template, a fee will be applied. You will be advised with an estimate for the modifications.
Please check details to be printed carefully as Erica Miller Design is not responsible for any errors.
The first two proofs are free and there after, any additional proofs will incur a $20 fee per revision.
Specifications are set as stated on the listing. If you require resizing of the artwork this will incur a $20.00 fee.

Erica Miller Design products are also available for wholesale. Please email enquiries [!at] to request a wholesale catalog.

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