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Reviews
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Meg on 24 May, 2022
5 out of 5 starsOmg this is just so beautiful thankyou so much!! It came so quickly as well, I can't wait to give it to my friends!!
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danielleacook on 25 Jun, 2022
5 out of 5 starsThe perfect touch for any event! Etch It Studio even created a beautiful custom piece for me - and it was the easiest process ordering and working with them!
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Layana on 21 Jun, 2022
5 out of 5 starsThis is my second order and it was as perfect as the first Highly recommend
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sarahbaty10 on 19 Jun, 2022
5 out of 5 starsI loved having my sign as a centrepiece on my table at my 21st birthday party ❤️ The customer service was absolutely amazing too 🤩 They messaged me before they sent it off to make sure I was happy with it. I also was concerned that it wasn’t going to make it on time but they sent it by express so it came well before 😁 Thanks guys ❤️
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megan on 14 Jun, 2022
5 out of 5 starsBeautiful product! absolutely cannot wait to use these for my wedding
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Emily on 10 Jun, 2022
5 out of 5 starsGreat quality item! They were able to personalise it exactly how we wanted and even in another language. Highly recommend!
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Bry on 08 Jun, 2022
5 out of 5 starsVery great quality and seller communication was perfect thank you
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Elle on 08 Jun, 2022
5 out of 5 starsGreat product. Fantastic quality and fast productivity Thankyou !
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Chunyi on 06 Jun, 2022
5 out of 5 starsThe quality was great, couldn't wait to use it in my wedding
About EtchItStudio
Etch It Studio |
As natural gift givers we love seeing the expression on peoples faces when they open a gift that speaks to them. We've always been drawn to gifts we can personalise because it gives us the chance to make it that little bit more special and give them something that cant be found on a shelf.
Making people feel special is what we do.
We know the excitement of opening a wedding guest book with your name on it for the first time, and the feeling you get whilst watching your best friend realise the baby shower book you bought them has a personalised design etched into the wood grain.
Based in Sydney with a small team of four, we have been a part of significant milestone events for friends, family & not to mention our own weddings - and realised Its hard to find unique things these days, so we figured if we cant find it - why not create it?
We hope our little shop can create for you items that will capture your character and collect your memories.
The Etch It Team
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Will my personalised item arrive to me in time?
Our standard processing time is generally 5-10 working days from the start of the process to delivery within Australia.
If you need it really soon, just send us a quick message and we can let you know what we can do. We will generally work through the night to ensure we can get it to you on time!
Custom and personalised orders
YES!
You can absolutely add your own custom design. Just select the "custom design" option in the design option drop down.
We will work with you to ensure the design is spot on!
Shipping Times explained
We are based in Australia, but we also ship internationally.
Domestic:
Standard: 4- 7 business days
Express: 1-3 business days. (overnight to Metro Locations)
International Shipping
US: 3-4 weeks
Canada: 3-4 weeks
New Zealand: 2-3 weeks
EU: 3-4 weeks
UK : 3-4 weeks
Hong Kong + Singapore: 3-4 weeks
Everywhere Else: 3-4 weeks
Express Shipping
US: 5-7 business days
Canada: 5-7 business days
New Zealand: 2-3 business days
EU: 5-7 business days
UK : 5-7 business days
Hong Kong + Singapore: 2-3 business days
Note: Express shipping also includes an expedited service, we process and dispatch your order within 1-2 days to get it out to you ASAP.
What if an answer to my question is not here?
If there is a question that we have not anwsered, please contact us via Esty internal messages.
We normally reply within a couple of hours, at the latest, you'll recieve a response within 12 hours.