GoldHousePrints

Personalized Prints for Special Occasions

Orillia, Canada · 15544 Sales

GoldHousePrints

Personalized Prints for Special Occasions

Orillia, Canada 15544 Sales On Etsy since 2014

5 out of 5 stars
(2337)
Gold House Prints

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Gold House Prints

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Shop policies

Last updated on 09 January, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
If you are unsatisfied with your print, please let me know within 14 days of delivery. As long as the print is returned (return shipping cost is the buyers responsibility), I will happily refund your money.
Payment
I accept Paypal and any major credit card accepted by Etsy, including Etsy Gift Cards, or bank transfers in authorized countries.
Shipping
SHIPPING TIME/CARRIER IF YOU LIVE IN THE UNITED STATES: Your parcel will arrive via USPS regular mail and you should receive your print 4-8 business days after it has been sent. This is an estimate, though, and is NOT GUARANTEED. Keep this in mind when you place your order, as I won't be able to confirm that your print will arrive for a specific date. NOTE: In order to keep shipping costs down, I do not provide tracking.

SHIPPING TIME/CARRIER IF YOU LIVE IN CANADA: Your parcel will arrive via Canada Post and you should receive your print 4-8 business days after it has been sent. This is an estimate, though, and is NOT GUARANTEED. Keep this in mind when you place your order, as I won't be able to confirm that your print will arrive for a specific date. NOTE: In order to keep shipping costs down, I do not provide tracking.

PACKAGING: 5"x7" and 8"x10" prints are placed in an acid-free plastic sleeve and shipped in a rigid fiberboard mailer (very stiff). 11x14 prints will ship in a sturdy mailing tube.

PROCESSING TIME: After you have approved your proof (which will be sent to you via Etsy message within 24 hours of purchase), your print will ship within one business day.

FOR THOSE OUTSIDE NORTH AMERICA: the shipping time/carrier will vary.

OTHER IMPORTANT SHIPPING INFORMATION:
• Please make sure that the shipping address for your order is correct. If you have made an error in this regard, just let me know and I can change it for you.
• If you live in a country where extra fees are incurred at the border (this is not an issue in the US), paying them is your responsibility.
• I CANNOT assess the exact shipping time for each order, nor do I have the ability to judge whether or not an order will reach a destination for a specific date. It is the buyers responsibility to read these shipping policies and decide, based on the above information, if she/he would like to place an order.
Additional policies and FAQs
IMPORTANT INFO REGARDING YOUR PROOF:

The information that you provide for your print will be copied directly from your order notes. So please make sure that your spelling/grammar is correct. If you provide incorrect information and your print is sent out, I will not be able to give you a refund.

After you have placed your order, you will receive a proof via Etsy convo. If you do not respond, I will send your proof a second time. If you don't respond to the second message, I will ship your print as it is. HOWEVER, if I am in ANY WAY unsure about your order and clarification is not forthcoming (meaning the buyer does not respond to my messages), I will not ship your print. And after one week without a response, your order will be cancelled.

In addition, if you have requested a change to your print after viewing your proof, your revised proof will be re-sent as soon as I receive your message. You must approve the revised proof before your print is shipped.

ABOUT COMMUNICATION: In order to protect both buyer and seller, all my communication is done via ETSY convo. In terms of facilitating a speedy transaction, it simply is not practical to communicate via personal email. So please do not try to message me in this manner, as I cannot guarantee when or if I will be able to respond.