Announcement   The Golden Biscotti label was founded by product designer Nicole Lehner to create high-quality everyday objects with sleek designs in small production runs.
The focus is on using traditional manufacturing techniques and natural materials such as wood, porcelain, straw and paper in the individual products.
A major emphasis is placed on conscious design, high production quality and careful handling of materials. Golden Biscotti works closely with artisans from selected enterprises in Switzerland at each stage of the process, from the initial design idea to the final crafting of the product.

Announcement

The Golden Biscotti label was founded by product designer Nicole Lehner to create high-quality everyday objects with sleek designs in small production runs.
The focus is on using traditional manufacturing techniques and natural materials such as wood, porcelain, straw and paper in the individual products.
A major emphasis is placed on conscious design, high production quality and careful handling of materials. Golden Biscotti works closely with artisans from selected enterprises in Switzerland at each stage of the process, from the initial design idea to the final crafting of the product.

Nicole Lehner

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Nicole Lehner

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Updates

New product! Pan coaster / fruit bowl out of brass or aluminum powder coated

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New product! Pan coaster / fruit bowl out of brass or aluminum powder coated

Tagged in this photo

Golden Biscotti plates in the cookbook of Gill Meller. www.gillmeller.com/book/gather
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About

Sustainable products for everyday use

The Golden Biscotti label, founded in 2010, grew out of my love for craftsmanship, local production and natural materials. Golden Biscotti stands for high-quality products crafted in small runs with great care by artisans here in Switzerland.
During my studies, I became interested in local, hand-crafted products. Impressed by the enormous storehouse of knowledge of materials and workmanship possessed by these artisans, I am always in search of new manufacturing partners.
The dialogue we have about crafting techniques and materials gives me ideas for new designs that combine contemporary forms with traditional manufacturing techniques. I thus work closely with artisans to create sustainable products with simple and straightforward designs for everyday use.

Shop members

  • Nicole Lehner

    Owner, Designer, Maker

    After finishing my degree in product design, I began designing my own products and projects. The Golden Biscotti label, founded in 2010, grew out of my love for craftsmanship, local production and natural materials.

Production partners

  • Drechslerei Meier

    Zurich, Switzerland

    Seit über dreissig Jahren stellt die Drechslerei von Hand gedrechselte Produkte her. Mit grosser Sorgfalt entstehen so hochwertige Produkte.

  • Hematech

    Mellingen, Switzerland

    Kleine Metallverarbeitungsfirma. Spezialisiert auf Feinblech.

  • Stiftung Satis

    Seon, Switzerland

    Die Stiftung Satis ist eine Sozialeinrichtung für Menschen mit psychischen Beeinträchtigungen.

  • Töpferei Potsfink

    Fribourg, Switzerland

    Es gibt nur noch wenige Werkstätten in der Schweiz, die Gebrauchskeramik produzieren. Die Herstellung verlangt viel Wissen und Erfahrung.

Shop policies

Last updated on 28 June, 2018
Hello! Thanks for visiting my shop GOLDEN BISCOTTI, and having an interest in my products! 

Each product is handmade with lots of care in Switzerland. If you have any questions or need more information send me an email: mail [!at] goldenbiscotti.ch

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are not happy with your purchase please let me know right away! You will have 15 days to return your item that is in perfect condition for a full refund. I do not refund the cost of shipping. After 15 days, only exchanges will be accepted. 

Please note that I cannot be responsible for items damaged or lost during shipping.

DATA PROTECTION

The use of customer data by Golden Biscotti is for the purpose of processing orders and payment transactions. In addition, we use the data to communicate with you about orders, products and services. We assure you to use this data exclusively for these purposes, to handle them confidentially and not to pass them on to third parties.
Payment
We accept payments through Paypal, Visa/MasterCard or Bank Transfer. If you have any questions don`t hesitate to contact us.
Shipping
All orders are shipped to the confirmed address. Please double check to make sure your address is correct. 

If we have the piece in stock it will ship in the next 2-3 days. If you are in a rush please contact me and I will do my best to have it ready sooner. 



Switzerland Shipping:
 Shipping takes 2-5 days. 



International Shipping:
 All shipping outside Switzerland takes about 8-15 working days Europe 4-10 working days.

All taxes, duties and customs fees associated with international shipping are the responsibility of the buyer.



Shipping Upgrade/Insurance: 
If you prefer a faster delivery, or insurance on your item please contact us for shipping upgrades. We can not be held responsible for lost orders. If you prefer another shipping carrier please contact us and we would be happy to use them.

The products are packaged very carefully and safely, should a product still arrive damaged you must bring this with the packaging to your post office and fill in a damage report. Thereafter, the damaged product is promptly replaced.
This procedure corresponds to the provisions of the Universal Postal Union (UPU), which regulate the international postal traffic.