KindHeartsEmporium

Steampunk Gothic Alternative Jewellery & Bridalwear

London, United Kingdom
| 10,120 Sales | 5 out of 5 stars 5 out of 5 stars

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95% or more recent reviews were 5 stars.

Announcement    ** Now celebrating over 10,000 sales on Etsy **
An enormous thank you to everyone who has admired and bought my work. Thank you so much for all your support and your lovely reviews and messages, I really appreciate it.

Given the current worldwide situation, there has been some inevitable disruption to priority postal services so I have temporarily withdrawn my usual options for expedited shipping. If you would like faster delivery, please send me a message and I will do my best to offer a courier service for you. My normal shipping is via the UK Royal Mail’s national and international services, and these are operating well all around the world. Delivery times may, however, be longer than usual so if you would like to order a special birthday or anniversary gift for someone please try to allow extra time for delivery, or inquire about a courier delivery service.

Please stay safe, be kind and supportive of your neighbours, and I look forward to hearing from you.

Very best wishes,

Philippa Lusty


Welcome to my Kind Hearts Emporium! I hope you'll enjoy my latest creations.

I am always working on exciting original new designs, which are added to this shop regularly, so please call back again soon to see what's new!

“Jewellery is like a biography - a story that tells the many chapters of our lives.”

Every piece of jewellery I create is designed to have a truly individual look, inspired by Steampunk, Fantasy, and Gothic art, and also reflecting my own interests and events in my life.

I include in my work items from around the world that I have found in my travels, both real and virtual, and many of the graphic images I use, I design myself. This gives me the flexibility to create unique, personalised pieces for my customers too, so please contact me if you have ideas, themes, or images you would like me to use in a bespoke design for you.

As well as ladies handmade tiaras, necklaces, pendants, brooches, bracelets and earrings, I also make unique and bespoke pin badges, medals, medallions, and cufflinks for gentlemen.

I always aim to dispatch goods well within my guideline times. Items to UK addresses are normally sent via Royal Mail, with more valuable items sent via a "Signed For" service. My normal shipping to the United States is an International Standard service via Royal Mail and USPS. Please note that this is not a tracked service. I also offer a Tracked and Signed For option to the US, for additional piece of mind, for a small additional fee.

Orders to other countries outside the UK are normally sent by International Standard or International Tracked and Signed. If you need a faster, expedited, shipping service to meet a tighter delivery deadline, please message me via Etsy to inquire about alternative delivery times and charges.

In the unlikely event that your item does not reach you in perfect condition, please contact me. I always check and package items carefully before sending them, and I will do all I can to rectify any problems that might incur in transit as swiftly as possible to ensure you are completely satisfied with your purchase.

UPDATE - 27 March 2017: It has come to my attention that sending items Tracked and Signed to some countries outside Europe, the US and Canada may be prohibitively expensive. From now on, if this should be the case, I will contact you with a quote first to give you the option of standard delivery or upgrading your delivery to Tracked and Signed.

Announcement

Last updated on 06 May, 2022

** Now celebrating over 10,000 sales on Etsy **
An enormous thank you to everyone who has admired and bought my work. Thank you so much for all your support and your lovely reviews and messages, I really appreciate it.

Given the current worldwide situation, there has been some inevitable disruption to priority postal services so I have temporarily withdrawn my usual options for expedited shipping. If you would like faster delivery, please send me a message and I will do my best to offer a courier service for you. My normal shipping is via the UK Royal Mail’s national and international services, and these are operating well all around the world. Delivery times may, however, be longer than usual so if you would like to order a special birthday or anniversary gift for someone please try to allow extra time for delivery, or inquire about a courier delivery service.

Please stay safe, be kind and supportive of your neighbours, and I look forward to hearing from you.

Very best wishes,

Philippa Lusty


Welcome to my Kind Hearts Emporium! I hope you'll enjoy my latest creations.

I am always working on exciting original new designs, which are added to this shop regularly, so please call back again soon to see what's new!

“Jewellery is like a biography - a story that tells the many chapters of our lives.”

Every piece of jewellery I create is designed to have a truly individual look, inspired by Steampunk, Fantasy, and Gothic art, and also reflecting my own interests and events in my life.

I include in my work items from around the world that I have found in my travels, both real and virtual, and many of the graphic images I use, I design myself. This gives me the flexibility to create unique, personalised pieces for my customers too, so please contact me if you have ideas, themes, or images you would like me to use in a bespoke design for you.

As well as ladies handmade tiaras, necklaces, pendants, brooches, bracelets and earrings, I also make unique and bespoke pin badges, medals, medallions, and cufflinks for gentlemen.

I always aim to dispatch goods well within my guideline times. Items to UK addresses are normally sent via Royal Mail, with more valuable items sent via a "Signed For" service. My normal shipping to the United States is an International Standard service via Royal Mail and USPS. Please note that this is not a tracked service. I also offer a Tracked and Signed For option to the US, for additional piece of mind, for a small additional fee.

Orders to other countries outside the UK are normally sent by International Standard or International Tracked and Signed. If you need a faster, expedited, shipping service to meet a tighter delivery deadline, please message me via Etsy to inquire about alternative delivery times and charges.

In the unlikely event that your item does not reach you in perfect condition, please contact me. I always check and package items carefully before sending them, and I will do all I can to rectify any problems that might incur in transit as swiftly as possible to ensure you are completely satisfied with your purchase.

UPDATE - 27 March 2017: It has come to my attention that sending items Tracked and Signed to some countries outside Europe, the US and Canada may be prohibitively expensive. From now on, if this should be the case, I will contact you with a quote first to give you the option of standard delivery or upgrading your delivery to Tracked and Signed.

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Philippa Lusty

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Philippa Lusty

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Average item review
5 out of 5 stars
(2637)

About KindHeartsEmporium

Sales 10,120
On Etsy since 2016

Shop members

  • Philippa Lusty

    Owner

Shop policies

More information

Last updated on 11 May, 2022
Frequently asked questions
I noticed my delivery address is incorrect, can I change it?

It is the customers responsibility to check all details at time of order, so please ensure that your order has the correct delivery address. If this is incorrect please contact me within 24 hours. Please note that I cannot change a delivery address once an item has been despatched and I cannot be held responsible for non delivery if orders are posted to the address supplied and this turns out to be incorrect. I cannot resend or refund the order until the item has been returned to me, which may take some weeks.

I have been asked by Etsy to review an item but I haven't received it yet.

Unfortunately, this occasionally happens as Etsy can only only give an estimated delivery date based on standard information from the postal carriers and this does not always allow for delays due to busy periods, such as Christmas and other holidays. Also there are delays currently caused by localised Covid infections and restrictions which has in turn led to worldwide logistic problems.
Delivery times are very unpredictable at the moment but please be ensured that your order is on it's way to you and I hope it will arrive with you very soon.