LeslieLingLab

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This privacy policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. PERSONAL INFORMATION I COLLECT
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
- Your name
- Email address
- Postal address
- Payment information
- The details of the product you are ordering

2. WHY I NEED YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
- To provide my services, such as using your information to fulfill your order, settle disputes, or provide customer support.
- When you have provided your affirmative consent, which you may revoke at any time.
- If necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
- As necessary for the purpose of my legitimate interests, if those legitimate interests are overridden by your rights or interests, such as: 1) providing and improving my services; and 2) compliance with the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING AND DISCLOSURE
Information about my customers is critical to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Print-on-Demand (POD) & Shipping Partners: I engage trusted third parties to print, package, and ship your physical canvases. I will share your shipping address and order details with these partners, but only to the extent necessary to perform these services.
- Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

4. DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years (to satisfy tax and business record requirements).

5. YOUR RIGHTS (If you reside in the EU/UK)
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object: You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

6. HOW TO CONTACT ME
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy Messages or email me directly at: leslieling3090@gmail.com