1. Information I Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information (processed securely through Etsy)
Details of the product you’re ordering
You may also choose to provide additional personal information if you contact me directly (for example, for custom orders or support inquiries).
2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
To provide my services, such as processing and fulfilling your order, communicating with you about your purchase, or providing customer support.
When you provide consent, such as subscribing to marketing messages or newsletters (if applicable).
To comply with legal obligations, including tax regulations or resolving disputes.
For legitimate business interests, such as improving my services and complying with Etsy’s Seller Policies and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I only share your personal information in limited circumstances, including:
Etsy:
I share information with Etsy as necessary to provide my services and comply with Etsy’s Seller Policies and Terms of Use.
Service Providers:
I may engage trusted third parties (such as shipping carriers or printing partners) to perform services for my shop. I will share your information only to the extent necessary for them to perform these services.
Business Transfers:
If I sell or merge my business, your information may be disclosed as part of that transaction, only as permitted by law.
Compliance with Laws:
I may collect, use, retain, and share your information if required to respond to legal requests, enforce policies, investigate fraud, or protect the rights and safety of my customers or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide my services and comply with legal and regulatory obligations.
Generally, I keep purchase and transaction data for up to 4 years to comply with tax and accounting requirements.
5. Transfers of Personal Information
Your information may be stored and processed through Etsy and other third-party services located in the United States or other jurisdictions. These providers may have different data protection laws than those in your country.
I rely on Etsy’s systems and contractual safeguards to ensure your information is protected when transferred internationally.
6. Your Rights
If you reside in certain territories, including the EU, you have rights regarding your personal information. These may include:
Access: Request a copy of the personal information I hold about you.
Correction: Request that incorrect or incomplete information be updated.
Deletion: Request that your personal information be deleted (except where required for legal reasons).
Restriction or Objection: Object to certain uses of your personal data, including marketing communications.