MollyandFrankieStore

beautiful products hand made in Byron Bay

Byron Bay, New South Wales
1,527 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Beautiful Simple Products
All my pieces are lovingly handcrafted. I hope you find something you treasure for a friend, loved one or for yourself!
Message me if you have any questions, or would like to ask about a custom or wholesale order.

Announcement

Last updated on 24 Feb, 2021

Beautiful Simple Products
All my pieces are lovingly handcrafted. I hope you find something you treasure for a friend, loved one or for yourself!
Message me if you have any questions, or would like to ask about a custom or wholesale order.

Items

1527 Sales
 

All Items

stacy harrison

Contact shop owner

stacy harrison

Reviews

Average item review
5 out of 5 stars
(255)

About MollyandFrankieStore

Sales 1,527
On Etsy since 2011

Inspirational creations made with joy!!

I've been a maker my whole life and spend many hours in my studio designing and creating. I started years ago making gifts for friends and now after having three retail outlets, I make so many different creations and treasures it's hard to list them all! I have a fabulous studio at my home in Byron Bay, it's a huge creative mess most of the time, but its all mine, so I can walk away leaving it as is.
I hope you find something you treasure for a friend, loved one or for yourself!

Shop members

  • stacy

    Owner, Designer

    I love designing and creating and I'm at my happiest when doing so. Everything I make is made with love and joy!!!

Shop policies

Last updated on 02 October, 2021
simple beautiful products - I love designing and creating, I hope you find something special for yourself or a loved one!

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I do my best to describe everything clearly and package your product carefully.
I want you to be happy with your purchase, so if there is something you are not happy with please contact me before leaving a review, so we can work out how to help.
If for some reason you wish to return your purchase, cost of return mail is the expense of the buyer.

Orders are not considered "Lost" in transit until the following amount of time has passed:

Australia: 30 days past shipping date
International: 45 days past shipping date

I cannot be responsible for loss of item in the post - this hasn't happened to date and I would not expect this but please be mindful so that you have an option of registered, traceable, insured shipping on more expensive items.
Payment
Please pay via Paypal - its very easy and safe to use. If you haven't got it set up already, just follow the easy prompts which will require a credit card and email address only.
Australian buyers may also use Bank Transfer if that is more suitable, please contact me for details.
Delivery
I offer Free Shipping on all my products.
I also offer an Express Shipping option if you need your purchase a little quicker.
If you would prefer to have registered or insured shipping, please inquire BEFORE purchasing so I can find out the cost for you.
I post within 1 - 3 working days after payment is received and sometimes on the same day.
Please be sure your Etsy and PayPal address is up to date.
Packages returned due to the wrong address will be reshipped at the customers expense.
Additional policies and FAQs
I enjoy making special orders, so if you would like a custom design please message me and we can design something together. Depending on the order, I usually require 50% of the cost upfront and the rest after your item is ready to ship.