Louise X

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Louise X

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Average item review
5 out of 5 stars
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Prepping for Christmas

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About

Oh Jaffa - for the polished pup

Jaffa, my pug, is a huge inspiration for my line of dog bow ties and collars. A beloved member of the family, Jaffa enjoys tagging along to family functions, friendly gatherings, and doggy play dates. Oh Jaffa isn’t just another hobby Holly putting half-baked products on the market. We value quality, style, and lasting durability. We also value the pooches that use our products and place great emphasis on comfort and wearability. For added versatility, our bow ties are removable so your pup can choose just how dapper he wants to look .

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Shop members

  • Louise X

    Owner

Shop policies

Last updated on 14 November, 2014

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If after receiving your order, you are unsatisfied, please contact us within 3 business days. While all sales are final, we will do our best to work with you to find an acceptable solution.

All holiday items and ready ship item sales are final and cannot be returned. If you are unsure about a products dimensions or fit, please contact us with questions prior to purchasing the item.

Custom-tailored items are non-returnable and non-refundable. Upon receiving your custom order, we will contact you to be certain all details are correct. After receiving email confirmation that your order and dog's measurements are indeed correct, we will begin work on your order.

If we makes an error in the production of your order that ill-affects the fit, we will work with you to find a solution. Please contact us immediately.
Payment
We accept PayPal payments. Payment will be required & cleared before we commence on making your purchase.
Shipping
After your products are handmade with love and care, we carefully package them and ship them to destinations worldwide for our furry friends and their humans to enjoy.

All domestic orders are shipped via Australia Post and will arrive at your doorstep within 2-7 business days.

International orders are shipped via Australia Post and should arrive at your doorstep within 2 weeks, but can take up to 8 weeks for extremely remote areas or shipping challenges beyond our control.
Additional policies and FAQs
STOCK

We try our very best to maintain accurate details regarding product availability. On the rare occasion that a product is out of stock or unavailable, we are committed to updating our etsy shop promptly. If by chance, you've placed an order during this glitch, we will contact you immediately to devise a mutually agreeable solution. Oft times, we can correct low or no stock in a few business days.

Due to the custom nature of our products, we handcraft every bow tie and collar to our clients’ specifications. This level of service requires a bit of time and we kindly request that you allow up to 21 days to receive your shipment.

ACCURACY

Product Fit: Due to the nature of our product, accuracy is very important. We do our best to offer instruction on how to accurately measure your pooch’s neck to determine sizing and fit. Ultimately, you are responsible for submitting the correct measurement, as Oh Jaffa sales are final. If you are uncertain about how to measure your pup, review our sizing chart or request send us a message for assistance.

Order Accuracy: We do our very best to ensure the accuracy of every order prior to shipping. If you receive your order and something is missing or not correct, please notify us immediately.