OwlOfAthenaFibreArts
Announcement Come and say hello on Instagram - @owlofathenafibrearts - or find me on Facebook :)
Announcement
Come and say hello on Instagram - @owlofathenafibrearts - or find me on Facebook :)
Items
Featured items
All Items
Reviews
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Marian on 30 Sep, 2021
5 out of 5 starsMore stunning IRL than on the screen. Now to find the perfect project.
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Marian on 30 Sep, 2021
5 out of 5 starsMore stunning IRL than on the screen. Now to find the perfect project.
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Elina on 16 May, 2021
5 out of 5 starsColour is accurate as it appears on screen, really nice quality and prompt delivery.
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Elina on 16 May, 2021
5 out of 5 starsBeautiful yarn, colour was very accurate as it appears on screen and is a pleasure to work with.
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scarlett1973 on 26 Dec, 2020
5 out of 5 starsBeautiful yarn, looking forward to making something :)
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scarlett1973 on 26 Dec, 2020
5 out of 5 starsBeautiful yarn, looking forward to making something :)
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scarlett1973 on 26 Dec, 2020
5 out of 5 starsBeautiful yarn, looking forward to making something :)
About OwlOfAthenaFibreArts
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If you wish to return an item I will be happy to offer a refund, less shipping costs, once the item has been returned in original condition.
Custom orders:
I love working on custom requests but because of because of the nature of custom items, 30% of the purchase price is a non-refundable deposit in the case of cancellation or return.
Payment
Custom orders:
I love custom orders! Please contact me via Etsy convo if you have a custom spinning or dyeing request. Processing times for custom orders will vary depending on workload but I will always keep you up to date on when you can expect your order.
Custom orders need to paid for before I start work on the order. I will send you a photograph of the finished item to make sure that you are happy with your order before I post it.
Delivery
DOMESTIC (AUSTRALIAN) SHIPPING - flat rate!
All Australian orders are shipped via Australia Post Parcel Post which includes tracking. All Australian shipping is a $9 flat rate for any size order. Express Post upgrades are available. Please refer to the Australia Post website for Express Post shipping times.
INTERNATIONAL SHIPPING - flat rate!
All my international mail is sent via Australia Post Air Mail.
Flat rate shipping costs will vary depending on your location but there is no additional cost for extra items. Please see the shipping tab on individual items to see the cost of shipping to your country.
CUSTOMS CHARGES
International customers should be aware that they will responsible for any possible additional taxes or customs fees relevant in their country.
DELIVERY TIMES
Please keep in mind that all my items ship from Australia. International delivery times will vary but will usually be several weeks. Orders to the USA usually take between 6 and 12 business days. Please be aware that sometimes parcels are delayed in customs which will add to delivery times.
If you feel that your order is taking an unusually long time to arrive, please contact me via Etsy Convo. Please check with your local Post Office to ensure they are not holding your parcel before making contact as this will greatly help in the query process.
TRACKING
Tracking is included with Australia Post Parcel Post by default.
Tracking is not included on international orders. If you would like your order tracked, please select the upgrade option at checkout.