Please refer to our size charts here [Scroll for different styles]:
***Please take care and refer to style name, not all styles are listed***

https://www.etsy.com/au/listing/219366571/

If the style is not on the size chart listing, you will find detailed sizing information at the bottom of the product description. Please contact me with any queries.

Do you have plus sizes?
Yes, we make some pieces in special sizes XXL (extra $10) and XXXL (extra $20). Please see product size dropdown to see if this is offered.

Please refer to the shop announcement for current lead time updates. Our product is very season so different times of year are busier.

Please be patient with us, as we are a small team and everything is bespoke made-to-order. We ship with DHL express international, which takes 3-7 working days worldwide.

WEDDING ORDERS:
We strongly recommend ordering at least 8 weeks in advance, but if you cannot meet this minimum timeframe, feel free to contact me to discuss PRIOR to ordering :)

All our Etsy orders are beautifully packaged with a branded cotton drawstring bag and blank gift card.

We only use 100% natural fibre fabrics including Rayon & Cotton. They are breathable, soft to the skin, don't itch, and don't sweat. We NEVER use any Synthetic fabrics, including fake silk satin or polyester. All our fabric designs are exclusive to Piyama, we have our own fabric hand-printed using fabric screens here in Bali, double hot-washed, and softened, for an extra luxurious, soft feel fabric. This is part of the bespoke making process we pride ourselves on.

Yes we do, please refer to this link on picture #3 :
https://www.etsy.com/au/listing/219366571/

*PLEASE READ: USA Customers*

Please consider the USA customs now charge import fee's on shipments valued at $800 USD or over. We do not cover these import costs. Please contact the customs department for more information.

We do not accept returns or refunds for unclaimed/unpaid taxes for shipments to any country.

Yes, we ship with DHL express, they require a signature upon delivery, otherwise they will take the parcel back to your local DHL centre for collection. There is an option to waive the signature, however we strongly suggest against this, as parcel theft is a serious issue. If the delivery signature is waived, we or DHL are not liable for lost / stolen parcels, so please carefully consider this prior to doing so.

It is important to note, they will only hold your parcel for a maximum of 14 days, before returning to sender. It is important to track your own parcel online, to avoid this happening - we do not take responsibility for undeliverable parcels.

As soon as we have dispatched your parcel, you will receive a notification email. Your tracking number will be visible via the "TRACK PACKAGE" link in the top part of this email. Copy your tracking number.

Go to this website:
http://www.dhl.com/en/express/tracking.html

Paste your tracking number into the right hand side box.

DELIVERY TIME:
3-7 days delivery time approximately

If it is not delivered after 8 working days, please contact me to investigate.

*PLEASE READ: Canadian Customers*

Please consider the below importation costs prior to ordering. We do not cover any of the below import expenses. You can use this online tool (our product is made and shipped out of Bali, Indonesia) for a more accurate estimate:

https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html

You can total the below rates to estimate your import charges (please be mindful different states in Canada have different tax rates):

Duty - @ 18%

+ Tax - @ 12%

+ DHL Processing Fee - $17 CAD Flat Rate (this country processing charge is applicable to Canada only, and is not covered in the shipping price)

Please note we do not accept returns or refunds for unclaimed shipments to Canada.