Plasticsmith

Custom Wedding Cake Toppers & All Wedding needs

Roberts Creek, Canada · 32215 Sales

Plasticsmith

Custom Wedding Cake Toppers & All Wedding needs

Roberts Creek, Canada 32215 Sales On Etsy since 2012

5 out of 5 stars
(6901)

Announcement   All our products are made in Canada, Eh!
We are located on the Sunshine Coast, BC.
We are the original Silhouette cake topper and engraved card box maker.
We have huge variety. Something for everyone.
But if you can’t find what you want, please convo us.
We’ll be happy to create your custom cake topper.

We also carry ABS, plexiglass sheets, rods and tubes in any sizes.
We provide cut to size, laser engraving and cutting service.
If you are looking for plexiglass and any inquiry, please email us.

Announcement

Last updated on 23 Aug, 2016

All our products are made in Canada, Eh!
We are located on the Sunshine Coast, BC.
We are the original Silhouette cake topper and engraved card box maker.
We have huge variety. Something for everyone.
But if you can’t find what you want, please convo us.
We’ll be happy to create your custom cake topper.

We also carry ABS, plexiglass sheets, rods and tubes in any sizes.
We provide cut to size, laser engraving and cutting service.
If you are looking for plexiglass and any inquiry, please email us.

Lyla Smith

Contact shop owner

Lyla Smith

Reviews

Average item review
5 out of 5 stars
(6901)
View all 6901 reviews

Shop policies

Last updated on 12 September, 2017
WELCOME TO the PLASTICSMITH SHOP

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
All sales on personalized and custom ordered items are final. If your order contains any manufacturer defects or engraving mistakes on our part, you may return it in new condition and in its original packaging for a prompt exchange or refund.
Payment
We accept all Credit Card payments and Paypal. Any order paid with a Paypal e-check, will be processed once payment has cleared. If you need to cancel an order, please let us know within 24 hours.
Shipping
~ CURRENT PROCESSING TIME ~

We SHIP FAST!
~ CAKE TOPPERS: Turnaround time is 1 to 3 BUSINESS days (No Holidays or Sundays)
~ PERSONALIZED CAKE TOPPERS: Turnaround time is 1 to 3 BUSINESS days (No Holidays or Sundays)
~ CARD BOXES, RING BOXES: Turnaround time is 5-7 BUSINESS days (No Holidays or Sundays) after purchase is made and payment has cleared.
~ CAKE STANDS: Turnaround time is 5-7 BUSINESS days (No Holidays or Sundays) after purchase is made and payment has cleared.


~ SHIPPING TIME ~

We ship all items CANADA POST mail (2-7 business days delivery) to all Domestic Canadian destinations. Shipping upgrades for faster delivery time are available.

Delivery times for US orders will vary by destination States, with an average of 7-14 business days delivery. Shipping upgrades for faster delivery time are available.

Delivery times for International orders will vary by destination countries, with an average of 10-18 business days delivery.
We have no control over your local Customs, so please allow plenty of time for delivery,. In addition, International Orders may incur local Customs charges which are not included in your shipping charges. Please check with your local Customs before placing your order.) Shipping upgrades for faster delivery time are available at checkout.

Orders are normally ready to ship in 1 to 3 BUSINESS days (NO Holidays or Sundays) after purchase is made and payment has cleared. During the busy Wedding season, the processing time may be longer, please check with us if you are short on time. This is not the time frame in which you will receive your package. This is the time it takes to process your order.

Plasticsmith is not liable for damage or loss if package is not insured, or if the address you have listed is incorrect. We do not have any control over how long a package may take to reach you once it has been shipped, nor do we have any control over the package once delivered. Plastismith cannot be held liable for any packages that are marked delivered by Canada Post, but are missing. In addition, any package returned due to a wrong/incorrect address will be only be reshipped at the buyer's expense.

If you receive a damaged item due to Canada Post shipping, please contact us within 24 hours of its arrival so we can file a claim through Canada Post, and help you resolve your issue. Canada Post claims can take up to 30 days for determination.
Additional policies and FAQs
All sales on personalized and custom ordered items are final. We are not able to accept returns or give refunds.

If your order is one of stocked items, we are happy to offer customers a refund minus the shipping and handling fee. You must contact us via Etsy convo only please within 48 hours of receiving your package if you are unsatisfied in any way.