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A on 12 Jun, 2026
5 out of 5 starsBeautiful, high quality and nice people to work with
Kevin responded on 14 Jun, 2026
Thank you so much for your kind words! We're delighted to hear that you love your painting and were happy with its quality. We hope the artwork brings beauty and joy to your space for many years to come. Thank you again for choosing our shop!
About RubyPaintingStudio
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Frequently asked questions
1. Are these paintings 100% hand-painted?
Yes. Every piece in this shop is an original work created by hand using professional-grade oil paints. Unlike "embellished prints," these paintings have genuine depth, texture, and the unique brushwork that only a human hand can produce.
2. Will my painting look exactly like the listing photo?
If the listing is for a "Made to Order" piece, there will be minor, unique variations in brushstrokes and texture. This is the beauty of a handmade original! For "Ready to Ship" pieces, you will receive the exact painting shown in the photos.
3. Does the painting come framed or "Ready to Hang"?
Please check the individual listing description. We offer three options:
①Rolled Canvas: Shipped in a tube (you will need to stretch/frame it locally).
②Stretched: Wrapped around a wooden internal frame, ready to hang.
③Framed: Includes a decorative outer "floater frame" as seen in the photos.
4. Can I request changes or revisions?
Yes! Your satisfaction is very important to us. We offer reasonable revisions during the painting process to ensure the final portrait matches your expectations before shipping.
5. Do you accept custom commissions or size requests?
Absolutely! Most of our modern and Wabi-Sabi designs can be recreated in custom sizes to fit your specific wall. If you have a particular color palette in mind to match your interior, please send us a message to start a consultation.
7. Do you ship internationally?
Yes, we offer worldwide shipping. All paintings are carefully packaged to ensure they arrive safely and in perfect condition.
8. What if I have a special request or custom idea?
We love custom ideas! Whether it’s combining multiple photos, changing backgrounds, or adding meaningful details, feel free to message us. We’re happy to create a fully customized artwork just for you.
Care instructions
①Dusting: Use a soft, dry microfiber cloth or a clean squirrel-hair brush to gently remove dust.
②Avoid Liquids: Never use water, cleaning chemicals, or damp cloths, as these can damage the oil film.
③Placement: Keep your painting out of direct, harsh sunlight to prevent pigment fading over the decades.