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RubyRedcrafts

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RubyRedcrafts

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Shop policies

Last updated on 03 April, 2014
Hello and welcome to my little shop in the English countryside!
My little shop is filled with delights for you to mooch through!
All items are handmade with care.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
My handmade items are lovingly made with attention to detail.
I want you to love your purchase, so if there's a problem please get in touch with me through Etsy conversations within 7 days so we can try to sort it out
Payment
I only use PayPal as it's quick and easy for my customers and myself.
Shipping
Please make sure your address is correct on the Etsy order form as this is the one I use for sending out all orders.
P&P cost covers packaging and time and travel to the Post Office. Once the item is posted I cannot be held responsible for items lost in transit but I always obtain proof of postage so will assist in any way I can to track the package.
Items will be posted out within 1-2 working days
Sometimes when buying multiple items the shipping adds up, I refund on postal overcharges of £1.00 or more.
Items posted overseas will be posted airmail, this usually takes 7-14 days but occasionally can take up to as long as 3 weeks at busy times like Christmas.
Additional policies and FAQs
Everthing in my shop has been handmade and will be prettily packaged and dispatched within 1-2 working days.