SarahGreenFineJewels

Sarah Green Fine Jewellery

Adelaide, South Australia · 182 Sales

Announcement   Fine jewellery hand crafted by Sarah Green in Adelaide, Australia. Individually, meticulously hand crafted fine jewellery made using precious metals and natural gems.

Announcement

Last updated on 23 Dec, 2017

Fine jewellery hand crafted by Sarah Green in Adelaide, Australia. Individually, meticulously hand crafted fine jewellery made using precious metals and natural gems.

Sarah Green

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Sarah Green

Reviews

Average item review
5 out of 5 stars
(35)
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About

Quality designs and craftsmanship, old school customer service and beautiful jewellery.

Sarah Green Fine Jewellery is about individually, meticulously hand crafted fine jewellery made using precious metals and natural gems. Each piece is made to elicit adoration, admiration and enhance the wearer's beauty.

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SGFJ consist of two parts; a custom made service creating special original pieces especially for the individual and regularly released collections of pieces hand made and designed for occasions and every day wear. As a perfectionist jeweller I enjoy being involved with the complete process from meeting and getting to know my clients through to designing, sourcing materials, then hand making the piece including diamond setting.

Previous to establishing SGFJ, I spent over 10 years training and working in every aspect of the jewellery industry giving me the skills and knowledge to offer my clients the unique and truly personal experience of having a 'family jeweller'. I've been creating custom pieces for a small base of loyal clients for several years and wanted to invite new clients so I began SGFJ.

Ask any of my family members and they'll tell you it has always been this way! I decided at a young age I wanted to be a jeweller and then focussed all my efforts in this direction. I come from a family of makers and craftspeople. There are lacemakers, wood turners, a painter, a potter, musicians, quilters and seamstresses in my family line - we are a creative family that naturally gravitates towards using our hands.

For me, being a jeweller allows me to combine artistic, creative passions with problem-solving practical making skills. I have a pure passion and attraction to jewellery - nothing else makes me sit up and pay attention like a magnificent stone or piece of jewellery. I still get a thrill over a stunning coloured gem or an amazing piece of jewellery. I experience a deep satisfaction from the hard work of taking raw materials to a piece of refined, beautiful and strong jewellery. At the heart of it, I am a jeweller because I like to make people happy and create special moments which last a lifetime.

- Sarah Green

Shop members

  • Sarah Green

    Owner, Designer, Creator

    Sarah Green is an award winning designer-jeweller who is trade qualified in Australia and who studied Jewellery and Object Design at the renowned Design Centre Enmore.

Shop policies

Last updated on 08 February, 2017
Welcome to Sarah Green Fine Jewellery.

Individually, meticulously hand crafted fine jewellery made using precious metals and natural gems. Each piece is made to elicit adoration, admiration and enhance the wearer's beauty.

SGFJ pieces are not your average mass produced accessories but pieces made by a highly skilled jeweller intended to last.

Come follow us...
WEBSITE: sarahgreenfinejewellery.com
FACEBOOK: facebook.com/pages/Sarah-Green-Fine-Jewellery/469381809881391
INSTAGRAM: (username) sarahgreenfinejewellery
PINTEREST: pinterest.com/sgfinejewellery

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please read the listing for your items CAREFULLY, we put as much detail as we can and take realistic photographs with very minimal photoshopping so you can see what you will get.

Above all we endeavor to have happy customers who will continue to buy with us in the future. We are nice people so if you have any problems with your experience the first step is to get in contact with us here on Etsy or at mail [!at] sarahgreenfinejewellery.com

Please give us a chance to help you before getting angry and leaving a nasty review, that doesn't help you or us! We have been targeted by scammers in the past so forgive our wariness.

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LOSSES
We do not accept responsibility for pieces that go missing in the post. This is entirely out of our control unfortunately. If you have concerns about the shipping process please contact us to arrange insurance.

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RETURNS + REFUNDS
We do not offer refunds on purchases unless the piece is completely different than you imagined and you hate it or does not fit you and cannot be resized (this will be specified on the listing if this will be the case). If you wish to return your purchase you must contact us within 7 days of arrival. The piece must be returned within the same amount of time it took to get to you and must be returned with its original packaging in an unworn state (no scratches or dents or damage). We will not accept returns if you have taken your piece to another jeweller to have altered in any way (including engraving). We do not accept returns or refunds on custom commissions.

If you wish to return or want a refund you must contact us at mail [!at] sarahgreenfinejewellery.com FIRST before shipping your piece back so we can be aware. If the item is lost on it's way we cannot be responsible for this.

All shipping and handling costs are non-refundable.

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POSTAL DAMAGES
Our pieces are shipped in padded envelopes but if they incur damage from the postal journey there we do not accept responsibility. We will repair all damages free of charge with the buyer covering the additional postage costs. Be sure to take a photo and send it to us of the damaged parcel before you discard the envelope and packaging.
Payment
By purchasing from Sarah Green Fine Jewellery you are accepting our policies.

Please contact us if you have any further questions.

Please read below...

SGFJ accepts Paypal, Credit Cards and Etsy gift cards.
Shipping
SHIPPING
All pieces are sent via registered post to avoid losses and theft. Unfortunately this means a high cost when sending from Australia however I can organise unregistered shipping for you at the cost of AUD$8 for purchases under $100, just send us a message!

GENERAL
Any duties, customs, tax and other costs associated with receiving shipment are the buyer's responsibility.

Once purchased, your piece will be shipped within the timeline on the listing via registered airmail unless you have arranged upgraded shipping with us prior. Custom orders will take longer and will be discussed during the ordering process with you.

Some countries and remote/regional areas take longer to ship to than others, please be patient or arrange express shipping with us prior. Packages can take up to 19 business days to arrive.

Please double check your address before submitting your order, if it is wrong we do not accept responsibility for the lost order. If the shipment is returned to us we will contact you and can re-send but you will need to pay for shipping again.

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UPGRADES + INSURANCE
Please contact us before purchase to arrange for express shipping or insurance. We will then create a reserved listing for you.
Additional policies and FAQs
REPAIRS + RESTORATIONS
We are happy to help with future maintenance of your pieces from SGFJ. If your piece is damaged or broken it is at the discretion of Sarah Green to provide free repairs after examining the piece but the buyer/owner of the piece will be responsible for all shipping costs. We are usually happy to repair for free but may need to charge in the case of missing stones or elements that are damaged beyond repair and need to be replaced. Rest assured we stand by the quality of craftsmanship.

If your piece has lost its 'brand-new' look and you would like it to be restored to it's original glory again send us an email with a picture and we can take it from there!

Please be advised that all sterling silver does naturally tarnish but this can be polished again back to bright shiny silver. Skin acidity, exposure to heat and light or wearing it in swimming pools will cause this to happen faster. Be sure to read the care instructions we send upon purchase.

FAQs

"Why is postage so expensive to overseas?"
Unfortunately this is the price set by the post office in Australia and I have no control over this. I send your jewellery via registered post so that it can be tracked and has a very low chance of going missing. I am happy to oblige by sending your package via unregistered post if the value is under $100 so long as you accept the risk that comes with this. Just send through an email and I can set up a listing for you with the AUD$8 shipping!

"I bought my piece 3 weeks ago and it still isn't here...where is it?"
If we are shipping internationally to you, it can take up to 4 or more weeks occasionally. It is a common worry, but usually right after we receive this email the purchaser's piece arrives!

"Why are your prices higher than what I could pay at other places?"
Each piece we sell took many hours to make and is individually made from start to finish by one person, not in a factory on a mass production line with dubious working conditions. This means you are getting a far higher quality piece of which is individually yours and not churned out for the sole purpose of maximum profit. Our pieces are made of superior quality materials and are solid, NOT hollowed out to save on the cost of material, and therefore will last longer, look and feel better for you. If you just want the cheapest price and don't care about quality or integrity Sarah Green Fine Jewellery isn't for you unfortunately.

Can I buy something as a present and have it sent straight to the recipient?
Yes of course! Send us an email with your intentions before purchase including the address you want it to go to. All purchases come in wrapping of a beautiful nature!