slow, simple, warm designs.
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About SlowFlowStoreAU
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
More information
Frequently asked questions
processing time?
2-7 business days
shipping method?
we provide untracked & tracked shipping.
*please note only flat items can be shipped by untracked shipping. if you choose untracked shipping but order multiple heavy items, you might received multiple packages. this is the best way to keep shipping cost low for our customers.
return & exchange?
all sales are final. we are not able to cancel, return, or exchange orders. please be sure about your purchase before placing orders. if your order arrives with damage, please send us a photo once you received the parcel so that we can get back to you as soon as possible.
duty & disclamer?
please note that we are not responsible for any lost items, customs fees or imported tax that may occur. we strongly recommend tracked shipping to ensure your order arrives safely.