TheGlobalPalette

01 Your Information

To complete your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly. Please note I do not receive your card payment details from Etsy.

02 How I Use Your Information and Why

I will use your information only in relation to your order to provide my services as promised. I may be in touch via Etsy messenger to provide customer support; discuss your order, update you on shipping times or production.
If in conjunction with your order you visit my website and sign up to a mailing list by providing your affirmative consent, which you may revoke at any time, I may connect via email.
Your information will only be disclosed if it is deemed necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

03 Information Sharing and Disclosure

I care about my customers and their information as it is an important element of running my business. I will only share your personal information for very limited reasons and in limited circumstances, as noted below...

With Etsy. to provide my services from Etsy sales it is necessary to share information with Etsy and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to provide services for my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent in which it is necessary to fulfil your order.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

04 Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: four years.

05 Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

07 How to Contact Me

For purposes of EU data protection law, I, Lisa Michele Burns, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello@thewanderinglens.com

08 Business Disclosure

The Global Palette is run in conjunction with The Wandering Lens Pty Ltd. Both owned by myself, Lisa Michele Burns, and connected via the images you see for sale within the store. The Wandering Lens is an online blog and creative development site whereas The Global Palette is about providing the service of creating wall art and prints for your home.