TheWrappingQueenShop

The Wrapping Queen

Brisbane, Queensland | 1042 Sales

TheWrappingQueenShop

The Wrapping Queen

Brisbane, Queensland 1042 Sales On Etsy since 2015

5 out of 5 stars (205)

Announcement   FREE SHIPPING* on all Christmas products - now until 31 October 2018.
(*domestic orders only).

Announcement

Last updated on 26 Oct, 2018

FREE SHIPPING* on all Christmas products - now until 31 October 2018.
(*domestic orders only).

The Wrapping Queen

Contact shop owner

The Wrapping Queen

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Reviews

Average item review
5 out of 5 stars
(205)
View all 205 reviews

Updates

No tricks, just a treat. Free domestic shipping on Christmas decorations, ends tonight!
Love Christmas christmas_tree. Love snowflakes.
Love Free domestic shipping until 31 October!
(Domestic orders only)
Have you heard?
It’s free shipping on all Christmas decorations and party pretties. Until 31 Oct (domestic orders only) christmas_tree
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About

Your perfect party is only a few clicks away…

Hello! Welcome to The Wrapping Queen: its party heaven here, where you will find stylish and interesting party products for you to add instant WOW factor to your next celebration with ease.

Here at The Wrapping Queen we will help you take the fuss out of planning your next event with our easy DIY products. We can help you save time with your event planning as we have interesting, exciting and beautiful products all gathered together in one place. You will have fun shopping with us and planning your next party with style and ease.

It all started with a family nickname and a dream: to share the joys of creating beautiful gifts, styled celebrations and easy entertaining ideas.

Until now we’ve remained tight lipped about how we manage to create all the gorgeous things that made you gasp! Now you too can share in on all our secrets!

Whether you are putting the finishing touches on your gift with ribbon, adding a personal note to wedding bomboniere with a sweet little gift tag, selecting the perfect combination of pompom colours for your party, or treating yourself to some DIY crafting love; you know that when buying with The Wrapping Queen you are buying something that has been selected with your party in mind – from a true lover of celebrations.

Start shopping today and complete your party planning list with The Wrapping Queen!

Shop members

  • Diana

    Owner

    Hello! I'm Diana, owner and creative behind the Wrapping Queen. I love get togethers and parties of all shapes and sizes. It is my number one joy in life to be hanging out with my friends and family. I also love shortcuts and easy DIY, to make my parties memorable and EASY, so that I am enjoying them and not wasting time and energy stressing out about the party details. This is why I created The Wrapping Queen. A party heaven for cute and creative party products and tools, so that you too can make your next party EASY! Thanks for visiting my shop, and I hope you have lots of party fun!

Shop policies

Last updated on 08 October, 2018
Your perfect party is only a few clicks away...

Are you looking for gorgeous products to make your party pop?

Do you have a colour or theme in mind but don’t know where to start on your long party planning list?

No more traipsing around town or trawling through endless websites for all your party needs, The Wrapping Queen is your one stop shop.

You have come to the right place! Here at The Wrapping Queen you’ll find stylish and interesting party products for you to mix and match and ready to go party bundles for easy planning and set-up.

You will have fun shopping with us and planning your next party with style and ease.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Returns, exchanges and refunds

We take great care to package your items for their journey to your door. In the unlikely event that it arrives damaged, please contact us to arrange for an exchange or a full refund of the purchase price, less any postage charges.

Please contact us prior to returning the item. A refund will be issued once the item has been returned to us, postage paid by you, within 14 days of receipt of damaged goods.

We take great care in selecting the finest quality products for all your gift, party and craft needs and know you will love your purchase. We also understand that there may be a rare occasion when it's not quite right for your event. In the unlikely event that it's just not right, please contact us to arrange for an exchange or a full refund of the purchase price, less any postage charges. We offer a 30 day money back guarantee.


Terms and conditions regarding returns, exchanges and refunds

Please contact us prior to returning an item and we can discuss the best way to look after you through this process.

Returned goods must be delivered to us in new, unused, original packaging and in saleable condition, to be eligible for a refund. We advise the use of a trackable mail service to ensure the item makes its way back to us without getting damaged or lost along the way.

Return shipping costs are the responsibility of the buyer. The Wrapping Queen will cover postage for delivery of the replacement item to you.

Please ensure returned items are delivered to us within 14 days of when the item was received. Please allow 14 days from when we receive your return for it to be processed.

For damaged or faulty items, we will require photographic documentation to also be emailed to The Wrapping Queen. If you return an item to us that is faulty, we will credit the shipping cost back to you.

International customers please be aware, orders that have been shipped with Australia Post standard shipping (no tracking) and are delayed or do not arrive, due to circumstances outside of our control, will NOT be refunded or replaced. We recommend adding tracking to your order.
Payment
We offer multiple ways to pay for your purchase including PayPal, bank deposit, personal or bank cheques and money orders.

PayPal is a safe and easy way to pay for online transactions. It's also quick, and we know immediately when your item has been paid for, so there's no delay getting it out to you. This service allows you to pay with your credit card or through you PayPal account. For more information about Privacy Policies for PayPal Services, please visit Pay Pal.

If you don't have a PayPal account, we also offer direct debit to our bank account and accept money orders and cheques. These details are provided at checkout. Please drop me a quick line if you are paying using one of these methods, so we can avoid any delay and post your item as soon as the payment has cleared.
Shipping
Charges

All our product listings include details of standard shipping fees for Australia and Internationally. These fees do NOT include tracking services.

Postage charges are clearly identified in the shipping section of the listing.

If you need it fast and secure we also offer express and registered post options, additional fees will apply. Please contact us for a quote and to ensure your destination is eligible for these services.


Handling

All purchases will be packed and delivered to Australia Post within 1 business day upon receipt of payment. Packing and posting is completed during standard work hours 9am to 5pm AEST, Monday to Friday. Purchases paid for on a weekend or public holiday will be sent the following business day.


Australian orders

Items are shipped with Australia Post. Mail delivery times can range from 1 to 7 business days depending on where you live. We advise allowing up to seven days if you live in a regional area. If for any reason we expect delays in shipping, we will notify you immediately and keep you updated.

Australia Post deliveries are generally made Monday to Friday (Public holidays excepted).


International orders

Items are shipped from Australia using Australia Post standard shipping. This service does not include tracking. We recommend to our customers to add tracking to your order.

We choose to use Australia Post standard shipping, to provide an economical shipping service to our customers.

We offer tracking and signature on delivery for all orders, at an additional charge based on shipping location. We recommend to our customers to add tracking to your order.

Orders that have been shipped with Australia Post standard shipping (no tracking) that are delayed or do not arrive, due to circumstances outside of our control, will NOT be refunded or replaced. We recommend adding tracking to your order.

Postage charges, including Australian Customs charges, are clearly identified in the shipping section of the listing. Please be mindful that additional local customs charges should they apply are your responsibility to pay.

Shipping timeframes

We recommend allowing a little extra time for your parcel’s journey from Australia to all International destinations.

Australia Post services estimate a minimum of 7 to 10 working days based on standard delivery times between metropolitan areas of major cities, this excludes public holidays, time in customs (outside of standard processing times), and standard shipping times of the destination country. Total shipping times can vary from 2 to 4 weeks depending on delays caused during the shipping process.

We pack and post your order FAST - within 1 standard business day (Monday to Friday, 9am to 5pm AEST). However postal and customs services are not always as fast. We strongly recommend allowing for local shipping and custom delays when planning your party needs.

We offer tracking services for all orders, and strongly recommend our customers add this service to their shipping. Orders that have been shipped with Australia Post standard shipping (no tracking) that are delayed or do not arrive, due to circumstances outside of our control, will NOT be refunded or replace.

Please contact us to discuss your shipping needs.
Additional policies and FAQs
Contact Us

We would love to hear from you. For all enquiries or feedback please contact us.


Customer Care

If you have any questions that you can't find the answers to here, please send me an email, and I will get back to you as soon as possible. You can also try our frequently asked questions as we may have answered your question already.
Privacy
Your Privacy

We assure you that your privacy is important to us and will be respected. Contact details you provide us will only be used to fulfill your purchase. We will never disclose your information to persons or organisations outside of The Wrapping Queen.

At the time of purchasing with The Wrapping Queen, you can choose to agree to us contacting you in the future, by email, with exclusive offers, new products and receive a monthly newsletter with tips for all your gift, party and craft project needs. This is referred to as an 'opt in'. You will automatically be added to our fantastic free newsletter and of course you can unsubscribe at any time.