ThreadAndToken

Privacy Policy – Thread & Token

This Privacy Policy describes how your personal information is collected, used, and shared when you make a purchase from Thread & Token on Etsy.

1. Information I Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to share with me), such as:
Your name
Email address
Shipping address
Payment information (processed securely through Etsy)
Details of the product you’re ordering

You may also choose to provide me with additional personal information if you contact me directly for a custom order.

2. Why I Need Your Information and How I Use It

I rely on several legal bases to collect and use your information, including:
To fulfill your order and provide customer support
To communicate with you about your order or respond to inquiries
To comply with legal or tax obligations
To improve my services and ensure a smooth shopping experience

3. Sharing and Disclosure

I only share your personal information in limited circumstances:
Etsy: I share information with Etsy as necessary to fulfill your order and comply with their Seller Policy and Terms of Use.
Production Partners: I may share your name and shipping details with trusted production partners to fulfill and ship your order.
Service Providers: I may engage trusted third parties (like delivery companies) to perform functions and provide services to my shop.
Legal Compliance: I may collect, use, retain, and share your information if legally required (e.g., a court order or request by law enforcement).

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this policy. This typically includes:
Order fulfillment and confirmation
Tax and legal record-keeping
Customer service or dispute resolution

5. Your Rights (North America)

Depending on your location, you may have the right to:
Access the personal data I hold about you
Request changes or corrections
Request deletion of your data (except where I’m legally required to retain it)

To make a request, contact me via Etsy Messages.

6. Contact

If you have any questions or concerns about your privacy, feel free to contact me directly via Etsy messages.

This policy is for informational purposes and may be updated periodically to reflect changes in my practices or Etsy’s platform.