TouchWoodDesign

Every cushion tells a story

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Announcement    COVID-19 UPDATE - Australia Post is advising of international delivery delays to all destinations due to limited airline capacity and government restrictions as a result of COVID-19. International delivery timeframes of 25 business days or longer, plus local Customs delays, can be expected. I am shipping internationally via standard shipping services with tracking – it costs only slightly more to send two cushions than it does to send one, so please keep this in mind when making your purchase.

Hello and welcome! At Touch Wood Design you'll find limited edition cushion covers of all sorts, including my felt stamp, vintage fabric, pin-up and calendar cushions.

If you see something you like but want a larger quantity than you see listed or if there's an item under the 'Sales' tab that you like, please send me a message and I'd be happy to make it for you if the fabric is available.

Announcement

Last updated on 01 Apr, 2021

COVID-19 UPDATE - Australia Post is advising of international delivery delays to all destinations due to limited airline capacity and government restrictions as a result of COVID-19. International delivery timeframes of 25 business days or longer, plus local Customs delays, can be expected. I am shipping internationally via standard shipping services with tracking – it costs only slightly more to send two cushions than it does to send one, so please keep this in mind when making your purchase.

Hello and welcome! At Touch Wood Design you'll find limited edition cushion covers of all sorts, including my felt stamp, vintage fabric, pin-up and calendar cushions.

If you see something you like but want a larger quantity than you see listed or if there's an item under the 'Sales' tab that you like, please send me a message and I'd be happy to make it for you if the fabric is available.

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Eileen

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Eileen

Reviews

Average item review
5 out of 5 stars
(78)
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About TouchWoodDesign

Sales 260
On Etsy since 2011

Art on a cushion - handmade in Brisbane

Shop members

  • Eileen

    Owner, Designer/maker

Shop policies

Last updated on 16 February, 2023

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services - I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use - I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy - I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers - I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws - I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes and to enforce my agreements. I generally keep your data for the following time period: 5 years (as required by Australian tax law).

Transfers of Personal Information Outside the EU
I may store and process your information outside the EU in order to fulfil your order and comply with my legal and regulatory obligations. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I will take steps to ensure that your personal information receives an adequate level of protection in the jurisdiction in which I process it.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access - You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete - You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object - You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain - If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at touchwoodbrisbane [!at] gmail.com or by post at Touch Wood Design, PO Box 293, Red Hill, Queensland, Australia 4059.
See this Seller Handbook article for a sample privacy policy you can customise for your shop.