We work hard to get orders out quickly. Usually 1-2 days after you order we work to ship it out. We are shipping out orders. We ship orders Monday-Friday
Standard mail is First class once shipped on avg 2-5 days depending on the post.
Priority mail is 2-3 days depending on the post

Yes. However if your temps are below 40 degrees we highly recommend you add a heat pack to your order. And ALWAYS make sure the plants are shipped to your daytime address so they are not left outside in the cold. Heat packs are good to keep them warm during their trip. However when delivered the heat packs are at the end of their life cycle and will not protect the plants if left in a snowdrift. These are plants and tropical plants so yes cold can damage them. However by taking these precautions they ship safely and healthy. Heat packs are for sale in our shop
We do not cover frozen plants so make sure to take these precautions or ship during warmer months.

We are always here for help. When you order you should get an email through Etsy with some detailed care instructions. We send a card with simple and we are always here for any care questions. Air plants like most plants care is dictated to their environment. So if you are not sure about the care they will take in your environment email us anytime.

All the Air plants we grow are exotic varieties that we grow because of the different species and because they all have beautiful blooms upon maturity. Most air plants only bloom once in their entire life. Some varieties change color. However both their bloom and color change is temporary and only happens once in their entire life. We try to send them before they have bloomed so as the new care giver can now enjoy their bloom and/or color change through their entire process. Around their bloom cycle they will give off babies. These babies will follow the same life cycle as the mother plant and bloom upon maturity. The mother will never bloom again. More questions feel free to email

Yes we offer Wholesale all of our products in our shop. Email us anytime to inquire about wholesale.

Yes!! You can absolutely shop with us in person. We are open to the public and welcome retail customers during our open hours. Visit our local site AirPlantEmporium.com to see our address and current hours of operation. You can stop in and hand select all your plants, custom make terrariums, shell gardens and more.

Follow us on Facebook or Instagram @TwistedAcresFL
For all up to date progress on our new location as we are working on our expansion and many more fun things to come. There we also post any new listings, specials and sales. Lots of good info is available on our social media stop on by today and give us a follow!!

** We ship to the address you provide. We are not responsible if you provide the wrong address so please double check **

Once your items leave us USPS takes over. We are not responsible for lost, stolen or damaged packages due to the post. If damaged, stolen or lost due to the post you will need to contact your local post office and file a claim with them.
We make every effort to make sure that your item arrives to you in perfect condition. If damage does occur, please contact us within 24 hours of your delivery. Please keep the original item and all packing material.

Items must be returned to us in the same condition they left us.

******Shipping Charges are NOT refundable**********************