At this time I do not accept refunds unless item has been grossly mis-represented but will happily do a fair exchange if you are not happy with your product. This doesn't apply to custom orders which are firm sale.

Please be careful to view all pictures, read descriptions thoroughly, and ask as many questions about the item as you like before making your purchase.

All returns must be sent within 7 days of receipt. Exchanges are only given once the item has been received. Items should be returned in original new condition with all original packaging.

If you have problems with the payment system please contact me before abandoning the order.

If you would like to reserve an item please message me. I will hold reserved items for 7 days.

*Australia only*
Please note that most items are made to order and will ship up to 5 days after payment has been received except where noted in the listing.

When packages are sent I will confirm and give any tracking information then. Shipping is included in price where indicated in the listing. If you would like your parcel sent with a tracking number please message me and I will send your parcel via express post with tracking number or via registered post, messaging you the information after shipment and including any additional charges where applicable.

Signature confirmation can be purchased if you would like to sign for your package. Signature confirmation assures that your package will not be left at your door if no one is there to sign for it. You will then need to pick your package up at your local post office. This is registered post.

If you would like your package sent by registered post, in case of loss or damage, please message me after you have made your purchase and I will send you an invoice.


**International Shipping**
Generally, I ship internationally via standard airmail large letter where possible st $6.00 at this time (not tracked). Parcels are sent via standard international parcel post, this service is moderately track-able and costs $23.70. On orders over $100, I will go halves on this option, please message me to discuss.

In order to receive proper tracking information on your international package I suggest choosing Express shipping at $42.00. Please contact me to discuss postage options for orders over $100.

******For international orders: please note that post may take up to 4 weeks as we near the Xmas period. At this time, Australia Post doesn't offer a reasonably priced option for tracking (it costs $38.00 - $42.00 AUD!). If you'd like to purchase Registered Post, please choose the shipping upgrade at checkout, this service isn't track-able but is 'Signature on Delivery' and costs $16.00 - 23.70 AUD***

International shipments can take anywhere from a week to a month for delivery. I have no control over how fast you receive your package unless you upgrade to an expedited shipping class that insures a specific shipping time and tracking information.

Holiday shipments do not have a promised delivery time as I have no control over how fast the postal service will deliver your package. For guaranteed shipping times you must request to purchase expedited shipping.

Please note that I am not responsible for incorrect addresses entered into my system or on paypal.

Please note: I won't be responsible for any extra charges incurred by customs in your country. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with You. To determine exactly what these charges may be, it may be necessary to call your local customs office to gain further details.

Please note that to comply with Australian export regulations; we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise".

International customers please note that international shipping can take 2-3 times longer than national shipping. If you would like to receive your items in a more timely manner please request an expedited shipping quote from me.