Reviews

Anonymous on 01 Mar, 2012
Thank You Brenda for making this year's birthday gift for my sister so Special! It was such a surprise for her. And the call to you and your response was Great. Call your Sister and she did just made our day. And she loves her new puppy love necklace. I'm sure she showed it to her shepherd too. Wonderful sale! Barb W

Anonymous on 29 Jan, 2012
LOVE LOVELOVE my throat toastie. IT'S PERFECT in that funky sassy kind of way I like things!

Anonymous on 22 Dec, 2011
wonderland scarf. thanks <3.

Anonymous on 22 Dec, 2011
beautiful color. :)

Anonymous on 22 Dec, 2011
lovely. very responsive. thanks <3.
Shop policies
If you want it but can't find it, we may have it, so please contact me and I'll look through my "stashes".
NOTE: For heavy/large items, PLEASE CONTACT ME BEFORE PURCHASE SO I MAY PACKAGE AND WEIGHT for accurate shipping costs.
HOLIDAY SHIPPING DEADLINES
For domestic mail:
• Dec. 16 - Parcel Post packages
• Dec. 20 - Priority Mail or First Class Mail (letters)
-Dec. 23 - Express Mail
For international mail:
• Dec. 4 - First-class Mail and Priority Mail to Africa and South and Central America
• Dec. 11 - First-class and Priority Mail sent to other foreign countries
**Please note that these were taken from the USPS website, and I cannot guarantee that the item will arrive in time for Christmas. I will mail the item prior to the deadline, but it is up to the USPS to deliver it on time. Please keep this in mind when ordering and allow extra time for shipping if possible** Refunds and Exchanges Refunds and exchanges will be considered on a case by case basis.
Accepted payment methods
- Money Order
- Other Method
Returns and exchanges
I stand behind my work, so if you find any fault with any item, please contact me first and return the item within 7 days of receipt. I will refund your payment plus your return postage (First Class only) OR I'll repair the work and ship it back to you OR I'll offer an exchange or replacement if at all possible.
(note: Since most of my work is one-of-a-kind, I can't guarantee an exact replica for replacements.)
Payment
For help with this process, copy and paste this link:
http://www.etsy.com/help_guide_checkout.php
Shipping
You may upgrade to Priority or Express Mail; simply contact me with your postal code for the exact cost before sending payment.
If you prefer I use some other shipping method, please advise and I will adjust the costs accordingly. Once your order is shipped, any significant amount you were charged over the final cost of shipping will be refunded.
NOTE TO INTERNATIONAL BUYERS (OUTSIDE THE U.S.): NOTE: For heavy/large items, PLEASE CONTACT ME BEFORE PURCHASE SO I MAY PACKAGE AND WEIGHT for accurate shipping costs.
Shipping internationally can be tricky these days. I will try to get the least expensive shipping rate for you. However, I cannot be responsible for any taxes, import or customs fees imposed on your purchase by your country's government. Also, I am required to accurately list the item and its value on any customs form I complete. Please keep this in mind when purchasing from my store. Refunds and Exchanges Please convo or email me if you wish to exchange an item or be refunded for any reason. I'm quite sure a solution can be reached!
If you have an address on Etsy that is different from your Paypal address and I do not get a convo from you telling me which address to ship to I will ship to the PayPal address.
I cannot be fully held responsible for any damage caused by the carrier on their delivering/transportation. But I do carefully pack on my side. However, if such thing happen, please do contact me ASAP.