jazzymakes

Artisan hand dyed and handspun yarn. Wall weaves.

Mount Victoria, New South Wales

jazzymakes is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Centre.

jazzymakes is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Centre.

Shop policies

Last updated on 22 November, 2016
Hello and thank you for visiting my little shop!

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Generally I will not refund or exchange an item unless it is damaged. If for some reason you are unhappy with the item, please contact me straight away so we can sort something out, I always want to ensure my customers are satisfied.

If you’ve had a good experience and are happy with your item, please leave me a review to let me and others know – I really appreciate your support!
Payment
I accept PayPal or credit/debit card through Etsy’s checkout system.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Please pay for your item within 3 days, or contact me if you are having problems paying. Please only purchase items if you are committed to buying them.
Delivery
I use Australia Post for all shipping and items are posted within 1-3 business days, though I aim to post items within 24 hours of receiving payment if possible. For customers within Australia I automatically send via regular post. If you need an item express posted or would like it registered or insured please contact me and this can be arranged at an extra cost. Some smaller items do not coming with tracking, making them more economical to post. If your item has a shipping cost listed under $5, and you would like tracking please select it as an upgrade at checkout.

Regular post generally takes between 2-7 business days within Australia depending on your location (excluding unexpected Australia Post delays).

For international customers items will be shipped via Australia Post at an airmail rate. Generally items take up to 2 weeks to arrive when posted from Australia, but please be aware that occasionally customs may delay items by 6 weeks or longer – although this has never happened to me before. The buyer is responsible for any unexpected customs charges or taxes - if you're in Europe especially please check there will be no customs charges. Items can be express posted internationally at an extra cost if you need your items quicker, please convo me.

I will ship to the address on your Etsy account, so please make sure it is up to date or convo me straight away if you need it posted to a different address. If your item is a gift I can post directly to the recipient and would be happy to gift wrap and include a personalised note from you, please let me know :)

It is very hard to accurately quote the cost of posting multiple items. If postage and handling ends up costing less than quoted I will always refund you the difference.
Additional policies and FAQs
Please be aware that while I try my hardest to represent colours accurately, it can be difficult to photograph colours exactly as they appear in real life, and computer screens may also alter tones slightly. that colours can appear slightly different in photos and on computer screens.

Please contact me if you want any information about wholesaling, custom or bulk orders. I would love to help :)

Thank you for dropping by!