JustAnn is taking a short break


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Shop policies

Last updated on 03 August, 2011
justAnn is slowly moving to a new shop:

Welcome to Just Ann's shop policies. If you don't find the information you need here, please don't hesitate to contact me directly.

Most of my buttons are family, and inherited. Some are adopted at auctions, flea markets, garage sales and antique shops and thrift stores. Each button, regardless of heritage is stored safely, checked for manufacturing flaws or damage, and dusted with a brush or rag before being listed.

Vintage buttons can be delicate, so extreme care goes into the packing of each order to assure you receive your lovely buttons in the same condition as shown in the listing.

*I ship twice a week, but if you need your item quickly, please contact me and I'll ship within 24 hours, excluding Sundays.

*Flat rate shipping is applied once for the first item. The flat rate includes postage, delivery confirmation and the cost of packing supplies. Anything purchased at the same time on the same order will ship at a reduced rate noted on the listing as "with another item".

*Combined orders under 13 oz in the U.S.A. will ship by First Class Mail. Combined orders over 13 oz in the U.S.A. will ship by Priority Mail.
*International shipping is by location and will ship by First Class Mail.

And....even though I'm a really nice person and would love to give away the buttons at no cost and just slap a stamp on them, tie on an address tag and drop them in the mail box...........
well, sadly, it just isn't realistic to be in business and do that, and it really isn't safe for the poor buttons or the sanity of the postoffice.

Combined shipping can only be applied only if items are paid with ONE PayPal payment. I'm happy to "Reserve" button listings so they can all be paid with one payment.

Listings can be "Reserved" (placed on 'hold') for up to 2 (two) weeks.
Please Convo with item names and the item number (at the end of the title) and I'll place them on 'reserve' for you.
If an occasion arises or circumstances change regarding your reserved listings, please contact me.

justAnn is slowly transitioning to:

I'm also on Etsy under these names:

Thanks so much!

Accepted payment methods

  • Check
  • Other Method
Returns and exchanges
If for any reason, you're not satisfied with your item, please contact me as soon as possible by convo or email. I'll do everything I can to resolve any issues.

In the extreme case where we can't reach an amicable solution, and items are returned;
Upon my reciept of the item, refund will be given as money back, store credit or exchange of equal value, whatever your preference.

In the rare occurance your buttons arrive damaged or broken, (ie: the post office uses the package for soft ball practice; a mail carrier runs over your package; a disgruntled postal worker batters it with a metal pipe; etc...) please take a photo of the package and contents immediately and zip it to me via convo.
Full reimbursement will be sent to you via PayPal within 48 hours.
Payment is appreciated and expected within 3 days of purchase. PayPal and Google are preferred methods of payment. Please contact me if you wish to pay by mail so I know when to expect payment.

Items will be returned to inventory after 3 days if no convo or payment is received.

I'm happy to work with buyers, and hold items if needed. Please convo me to discuss options.
Items are shipped twice a week.
If you need your purchase quickly, please notify me, and I'll ship it out within 24 hours, excluding Sundays.

**Combined shipping only applies on multiple items paid with 1 (one) PayPal payment.
I'm happy to reserve items to save on shipping cost for you.
Please pay in ONE payment for multiple purchases to save on excessive Paypal fees for me.

Most items 13 ounces and under, will safely ship by USPS First Class Mail in well padded bubble envelopes and/or small boxes inside a padded Envelope.

Larger items will ship by USPS Priority Mail, in the safest size and most economical cost, including flat rate boxes.

INTERNATIONAL SHIPPING: Most items 64 ounces and under, will safely ship by USPS First Class Mail in well padded bubble envelopes and/or small boxes inside a padded Envelope.