knotthreads
New Jersey, United States ·
knotthreads
Knotted-Thread by Jennifer NieglosNew Jersey, United States 6540 Sales On Etsy since 2012
5 out of 5 stars
Announcement
AVAILABLE FOR PREORDER - Vintage Holiday by Bonnie & Camille (APRIL SHIPPING).
Preorders SHIP FREE DOMESTICALLY, no code needed. Please purchase preorders separately if they have different month ship dates as it will delay shipping if you order them combined.
FREE DOMESTIC SHIPPING on orders of $150 or more with coupon code - FREESHIP150
Announcement
Last updated on 19 Mar, 2018
AVAILABLE FOR PREORDER - Vintage Holiday by Bonnie & Camille (APRIL SHIPPING).
Preorders SHIP FREE DOMESTICALLY, no code needed. Please purchase preorders separately if they have different month ship dates as it will delay shipping if you order them combined.
FREE DOMESTIC SHIPPING on orders of $150 or more with coupon code - FREESHIP150
Reviews
5 out of 5 stars
(1835)
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4 of 1835 reviews
Shop policies
Last updated on
07 February, 2018
Welcome to Knotted-Thread! We are so happy you are here!
Please visit our blog for discount codes and tutorials made using our fabrics.
www.knotted-thread.com as well as our facebook page "Knotted-Thread"
It is my goal to provide the highest quality customer service and satisfaction to my customers.
Please visit our blog for discount codes and tutorials made using our fabrics.
www.knotted-thread.com as well as our facebook page "Knotted-Thread"
It is my goal to provide the highest quality customer service and satisfaction to my customers.
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
- Money Order
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Questions about your order?
Please if you have any problems with your order.
I am happy to exchange any regular priced fabric if you are not 100% satisfied within 7 days of delivery. All sales are final on sale fabric. Shipping is not refundable nor is the return shipping cost provided. Thank You!
Payment
Custom listings are guaranteed for 24 hours, after that if payment is not received they will revert back to being available to all.
Shipping
SHIPPING
At this time orders will ship M, W, F mornings. (Except holidays and when the USPS is closed). This is to ensure that even when volume is high, care will be taken to ensure your order is correct rather than rush it.
PLEASE CHECK YOUR PAYPAL ADDRESS:
We ship to the address listed on PayPal unless other arrangements have been made ahead of time.
SHIPPING INFORMATION - US
WE CHARGE ACTUAL SHIPPING
If you have overpaid for shipping we will REFUND the difference.
YARDAGE SHIPPING VIA USPS TO USA
Up to 2 yards quilting weight fabric, First Class Mail
3-9 yards, Priority Flat Rate Envelope $7.20
9+-30 yards, Priority Medium Flat Rate Box $13.95
30-40 yards, Priority Large Flat Rate Box $17.95
DELIVERY CONFIRMATION FOR DOMESTIC ORDERS
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SHIPPING INFORMATION - CANADA/EVERYWHERE ELSE
YARDAGE SHIPPING
Up to 2 yards quilting weight fabric, First Class Mail
3-9 yards, Priority Flat Rate Envelope- $25.25 / $32.95
9+ -18 yards, 2 Priority Flat Rate Envelopes
18-30 yards, Priority Medium Flat Rate Box
30-40 yards, Priority Large Flat Rate Box
INTERNATIONAL CUSTOMERS PLEASE NOTE:
Occasionally packages are delayed due to customs in your country. This is often times the case if your order was a high dollar amount. Please be patient, packages rarely go undelivered so in most cases your package will be delivered.
DELIVERY CONFIRMATION FOR INTERNATIONAL SHIPPING
Delivery Confirmation is not available for international packages when shipped first class mail or in a priority flat rate envelope. Please note that this is the trade off for inexpensive shipping . We are not responsible for any fees incurred through customs. Please convo us or add a "note to seller" during checkout if you would like to add insurance or other mail services.
CUSTOM FORMS
We are required to mark "merchandise" and the actual amount paid for your merchandise on all custom forms. Please do not ask us to alter this information to lower your custom fees. I am more than happy to ship your order in multiple packages to lower the purchase amount of each package if that would help. Please contact us to adjust the shipping cost on your order.
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AFTER SHIPPING:
After your order is shipped, we cannot be responsible if your package is lost, stolen, or undeliverable. (To date this has never happened.) We will help you locate the package by providing all relevant shipping information, but we cannot reship or refund your order. Please call your local Post Office and/or local Customs Office.
At this time orders will ship M, W, F mornings. (Except holidays and when the USPS is closed). This is to ensure that even when volume is high, care will be taken to ensure your order is correct rather than rush it.
PLEASE CHECK YOUR PAYPAL ADDRESS:
We ship to the address listed on PayPal unless other arrangements have been made ahead of time.
SHIPPING INFORMATION - US
WE CHARGE ACTUAL SHIPPING
If you have overpaid for shipping we will REFUND the difference.
YARDAGE SHIPPING VIA USPS TO USA
Up to 2 yards quilting weight fabric, First Class Mail
3-9 yards, Priority Flat Rate Envelope $7.20
9+-30 yards, Priority Medium Flat Rate Box $13.95
30-40 yards, Priority Large Flat Rate Box $17.95
DELIVERY CONFIRMATION FOR DOMESTIC ORDERS
------------------------------------------------------------------------------------------------------
SHIPPING INFORMATION - CANADA/EVERYWHERE ELSE
YARDAGE SHIPPING
Up to 2 yards quilting weight fabric, First Class Mail
3-9 yards, Priority Flat Rate Envelope- $25.25 / $32.95
9+ -18 yards, 2 Priority Flat Rate Envelopes
18-30 yards, Priority Medium Flat Rate Box
30-40 yards, Priority Large Flat Rate Box
INTERNATIONAL CUSTOMERS PLEASE NOTE:
Occasionally packages are delayed due to customs in your country. This is often times the case if your order was a high dollar amount. Please be patient, packages rarely go undelivered so in most cases your package will be delivered.
DELIVERY CONFIRMATION FOR INTERNATIONAL SHIPPING
Delivery Confirmation is not available for international packages when shipped first class mail or in a priority flat rate envelope. Please note that this is the trade off for inexpensive shipping . We are not responsible for any fees incurred through customs. Please convo us or add a "note to seller" during checkout if you would like to add insurance or other mail services.
CUSTOM FORMS
We are required to mark "merchandise" and the actual amount paid for your merchandise on all custom forms. Please do not ask us to alter this information to lower your custom fees. I am more than happy to ship your order in multiple packages to lower the purchase amount of each package if that would help. Please contact us to adjust the shipping cost on your order.
------------------------------------------------------------------------------------------------------
AFTER SHIPPING:
After your order is shipped, we cannot be responsible if your package is lost, stolen, or undeliverable. (To date this has never happened.) We will help you locate the package by providing all relevant shipping information, but we cannot reship or refund your order. Please call your local Post Office and/or local Customs Office.
Additional policies and FAQs
If you are purchasing a bundle that is handout by me, please be sure to check your bundle when it arrives to ensure it has all the pieces from the line. It has not happened often, but I am human! I will happily rectify any mistakes made within 14 days of delivery. After this time due to the volume of orders and quantity of fabric I cannot guarantee the fabric will be in stock. Please, check your orders!
Additional yardage is almost always available. Please convo me if you need a specific amount or cut.
Our minimum cut is 1/4 yd please convo if you need smaller amounts than what is listed.
Additional yardage is almost always available. Please convo me if you need a specific amount or cut.
Our minimum cut is 1/4 yd please convo if you need smaller amounts than what is listed.