Please contact me as soon as you receive your item if there is an issue. There is a reasonable solution to most problems. Please contact me within 5 days of receipt of your order.

Refunds will be provided (less cost of postage) once the returned item is received via registered post in unused condition.

I accept Paypal and Credit Cards directly through Etsy checkout.

Please note that all import or customs charges, duty or taxes etc are the buyers responsibility to be paid. Please check with your local government/postal services to ensure you are aware of your possible extra charges.

All purchases are sent out within 3-5 business days of your order. 

All shipping is done through Australia Post from Sydney with standard post delivery. We will incorporate tracking if possible.

Excess shipping will be refunded if it is more than $2.

For our international customers postage can take up to approximately six weeks, depending on your location. International parcels DO NOT include tracking. If you wish to add tracking please message me before you purchase so I can customize a listing for you.

Please ensure your Etsy address is current. There are circumstances that are out of our control and Littlewoo is not responsible for any lost or damaged items, or those sent to an old address.

Caring for your items

Most of our fabrics are digitally printed and this means they need a little extra TLC. In order to preserve the fabric, please only use phosphate free detergent and either handwash or machine wash on a gentle cycle in cold water only. Always line dry in the shade where possible.

Photography

We don’t put filters on our photographs in our Etsy listings but colours may vary slightly due to monitor settings.

We DO USE filters on Instagram so please check the Etsy photo to avoid any confusion with colour.