mulberrymuse

French vintage whimsical bespoke cards and printables

Sydney, New South Wales · 10435 Sales

mulberrymuse

French vintage whimsical bespoke cards and printables

Sydney, New South Wales 10435 Sales On Etsy since 2007

5 out of 5 stars
(3989)
Wendy Paula

Contact shop owner

Wendy Paula

View all 43 items

Reviews

Average item review
5 out of 5 stars
(3989)
View all 3989 reviews

Updates

Hello my dears,
I am just checking my etsy app so I can buy more gorgeous cards from Mulberry Muse. Did you know they have 10% off this month two_hearts
This is where I store all of the lovely cards for my customers.
We have 10% off all orders over $10 this month, only a few days left so don't miss out yellow_heart
Gorgeous Marie Antoinette Christmas card. A new design for 2017 and lots of other lovely cards in store in time for your holiday shopping.
10% off all orders over $10 this month two_hearts
View all 47 updates

About

Mulberry Muse at home

Beautiful French vintage whimsical art, greeting cards and printables by
Wendy Paula Patterson Artist & Designer.
Creating delightfully frivolous art, with a mix of the old, trendy & new.
My other etsy shop Mulberry's little Muse
https://www.etsy.com/shop/MulberryslittleMuse
All rights reserved © Wendy Paula Patterson

Shop members

  • Wendy Paula Patterson

    Owner, Designer, Illustrator

    Wendy Paula Patterson Artist & Designer. Creating delightfully frivolous art, with a mix of the old, trendy & new

Shop policies

Last updated on 21 May, 2018
Mulberry Muse products are designed by Wendy Paula Patterson.
Sale does not transfer copyright nor does it give the purchaser the right to make further items for profit.
All designs are subject to international copyright laws. No images may be reproduced, downloaded, copied, stored, manipulated, resold as collage sheets, or used whole or in part of a derivative work.
All rights reserved © 2007-2018 Wendy Paula Patterson

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation: before item has shipped
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Digital downloads
  • Items on sale
Returns and exchange details
We are in Australia, delivery can take from 1-5 weeks.
If your parcel does not arrive within a reasonable time period please contact us.
If your purchase is damaged we will replace your items if you contact us within 5 days of the date of receipt. We do require proof of damage with photographs. The customer is responsible for the return cost of shipping and any shipping fees associated with any additional items being mailed.

Please ensure that address details are correct at the time of purchase.
We do not accept responsibility if mail is sent to an incorrect address.

Returns and Cancellations
Your right to cancel any non-custom/non-personalized item starts the moment you place your order and ends 14 days from the day you receive it. To cancel an order or return an item, Mulberry Muse must be notified, via Etsy message or email. For EU buyers, a link to a withdrawal form will be included in your receipt email. You are welcome, but not required, to use this form.

Once your return is authorized, you have 14 days to send the goods back. Proof of return, such as a tracking number, is recommended. A refund will be provided within 14 days of receiving the returned item.

Custom and personalized products are not returnable but your satisfaction is important to Mulberry Muse. Please contact the shop to discuss options.

Digital items
Once files are downloaded they cannot be returned or cancelled.
Payment
Mulberry Muse accepts secure payment via PayPal ( accepting all major credit cards) or direct checkout.
Shipping
Shipping includes the cost of postage, packing materials and a small handling fee.
Insurance and tracking can be arranged please contact us for details before placing an order.
Custom duties are the responsibility of the buyer.
Please allow at least 1-5 weeks for International delivery from Australia.
Australian deliveries usually 2-7 days.
Additional policies and FAQs
Limited Liability
Mulberry Muse shall not be held liable for any injury or damages resulting from the use of its products. Always keep packaging and small objects out of reach of children.
You may not use any Mulberry Muse designs or products for obscene, defamatory, or immoral purposes or use any of the artwork, graphics or created goods for any other purpose which is prohibited by law in Australia and Internationally.

International Customers
Custom Duties and VAT Charges are the responsibility of the purchaser.

Digital downloads
The copyright for artwork in digital or print form remains the copyright property of Wendy Paula Patterson.
Purchasers do not have permission to resell, copy or use any of the elements contained within the designs for commercial gain. All digital downloads are strictly for personal use only unless an extended commercial license is purchased or stated otherwise.
No digital images may be reproduced, except for personal use, unless otherwise stated, copied, stored, manipulated, parts extracted, resold as collage sheets, CDs, website design, or used whole or in part of a derivative work.
Some licenses for commercial use may be available but this does not entitle the purchaser to resell the image digitally, they are for use on handmade tangible products only.

All rights reserved © 2007-2018 Wendy Paula Patterson
Email: wendy [!at] mulberry-muse.com
Privacy
Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to contact me directly to provide additional personal information to complete your custom order.

I rely on a number of legal bases to collect, use, and share your information,
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. In general data is kept for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access.
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object.
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Wendy Paula Patterson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at wendy [!at] mulberry-muse.com.

More information

Last updated on 31 Jul, 2017
Frequently asked questions
Custom and personalised orders

Custom work is available. Please contact us for details through etsy conversations or email.

Wholesale availability

Sorry, but we do not wholesale our hand made cards.

Gift wrapping and packaging

All our orders are beautifully wrapped. If you would like extra special gift wrapping and enclosure card we are happy to help.
There may be an extra fee involved please contact us for details.

Sizing details

The sizes are all in the item description. Some customisation of sizes is possible, please contact us for details.

Do you sell other products

We sell manufactured products on the following websites
Society6 https://society6.com/wendypaulapatterson
ART BOX ONE https://www.artboxone.co.uk/infos/artist/mulberry-muse

Do you license artwork

We do license artwork, please contact us for details.

Do you glitter cards

We do glitter some cards as time permits, however it is not a standard option on all cards. Requests will be considered.
Please note the use of German glass glitter is not suitable for cards given to children.