SentimentsByRR

meaningful jewelry for every occasion

Norwich, United Kingdom · 4131 Sales

SentimentsByRR

meaningful jewelry for every occasion

Norwich, United Kingdom 4131 Sales On Etsy since 2012

5 out of 5 stars
(597)

Shop owner

Rachel

Contact

Announcement   The Sentiments by Rose and Raven shop includes a range of jewelry that is perfect for sending a message to a special person as many of these pieces come with a printed message card. We have something for every occasion but if you don't see what you want please get in touch and we'd be happy to help.

Shipping is from the UK. Average estimated shipping time to most destinations other than the UK is around 7 - 21 days but you must be prepared to allow up to 30 days.

Please remember that these are ESTIMATES only and occasionally delivery may take longer. We cannot guarantee a specific delivery date. Please ensure that you allow adequate time for production and shipping when you place your order.

You may purchase a Priority International Mail upgrade if you wish to track your order. This provides an affordable, reliable and trackable service.

Due to slow and unreliable shipping we no longer ship to the following countries:
Brazil, Argentina, Mexico, Columbia, Italy. If you place an order unfortunately I will have to refund you.

UNLESS YOU HAVE OPTED FOR PRIORITY MAIL THERE IS NO TRACKING ON INTERNATIONAL ORDERS.

*Please remember to check that your shipping address is correct as we are not repsonsible for incorrect/incomplete addresses. If you notice that something is wrong with the shipping address please contact us straight away*


See our other Etsy store for more jewelry:
roseandraven.etsy.com

Announcement

Last updated on 25 Jun, 2017

The Sentiments by Rose and Raven shop includes a range of jewelry that is perfect for sending a message to a special person as many of these pieces come with a printed message card. We have something for every occasion but if you don't see what you want please get in touch and we'd be happy to help.

Shipping is from the UK. Average estimated shipping time to most destinations other than the UK is around 7 - 21 days but you must be prepared to allow up to 30 days.

Please remember that these are ESTIMATES only and occasionally delivery may take longer. We cannot guarantee a specific delivery date. Please ensure that you allow adequate time for production and shipping when you place your order.

You may purchase a Priority International Mail upgrade if you wish to track your order. This provides an affordable, reliable and trackable service.

Due to slow and unreliable shipping we no longer ship to the following countries:
Brazil, Argentina, Mexico, Columbia, Italy. If you place an order unfortunately I will have to refund you.

UNLESS YOU HAVE OPTED FOR PRIORITY MAIL THERE IS NO TRACKING ON INTERNATIONAL ORDERS.

*Please remember to check that your shipping address is correct as we are not repsonsible for incorrect/incomplete addresses. If you notice that something is wrong with the shipping address please contact us straight away*


See our other Etsy store for more jewelry:
roseandraven.etsy.com

Rachel

Contact shop owner

Rachel

View all 36 items

About

Our other shops

Sterling silver personalised and everyday jewellery: https://www.etsy.com/uk/shop/RoseAndRaven

Shop members

  • Rachel

    Owner, Maker, Designer

  • Kevin

    Maker, Shipper

Shop policies

Last updated on 22 April, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
I hope you'll be happy with your purchase but I appreciate that it is sometimes difficult to buy based on a picture. If when you receive your purchase you decide that it isn't suitable please contact me within 48 hours to discuss. I will offer either a refund (excluding postage costs) or exchange upon receipt of the returned item, BUT please contact me first for instructions on customs form requirements.

I'm sorry but I cannot refund postage costs unless the item is faulty. For hygiene reasons earrings cannot be returned.

You must ensure that you obtain a proof of posting and/or adequate insurance/delivery confirmation if returning a package as I am not responsible for any items that are lost/damaged while in transit to me. Items must be returned unworn and in in the original gift box.
Payment
We accept debit/credit cards and Paypal
Shipping
IT IS YOUR RESPONSIBILTY TO ENSURE THAT YOUR SHIPPING ADDRESS IS CORRECT AS I WILL NOT BE RESPONSIBLE FOR LOST MAIL DUE TO INCOMPLETE/INCORRECT ADDRESSES

Production times:

Our standard production time is 1 - 3 business days except at busy times of year when this may be extended. Delivery estimates are taken from when the item is shipped and not when the order is placed so please factor in the production time when placing your order. Shipping notifications will be sent to the email address that you used to sign up to Etsy.

Shipping times:

Orders are shipped by UK post. Shipping ESTIMATES are:
US - 7 - 21 working days
Europe - 4 - 12 working days
UK - 1 - 3 working days
Canada & rest of world - 7 - 28 working days

**IMPORTANT - Please remember that these are ESTIMATES and international mail can on occasions be subject to delays. You should be prepared to allow up to 30 days for your item to arrive before contacing us. Also remember that shipping times are taken from when the order is dispatched.

The vast majority of items will arrive well within this time frame but times are dependant on the postal service in your country.

Tracking:

Your item is shipped from the UK where we use standard airmail for all international packages. This is NOT trackable and we are unable to provide any information as to where your package is.

Trackable priority service is available at checkout

Please let us know if you haven't received your item in the specified delivery estimate.

----------------------------- ADDITIONAL INFO -----------------------------

All international packages have a customs declaration. We cannot mark items as gifts - this is illegal.

You are responsible for any customs charges/import duty/taxes etc you may incur in your country.
Additional policies and FAQs
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IMPORTANT: If you need to get in touch for any reason please use the CONTACT link only - this will ensure that your query will be answered as soon as possible.
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To make it easy for gift giving all items are beautifully presented in gift boxes tied with ribbon.

Most pieces can be lengthened or shortened to your requirements - please contact us to discuss.