tomscraftcastle

Tom's Wood Crafts- Mailboxes and Yard Art

Virginia, United States · 1345 Sales

tomscraftcastle

Tom's Wood Crafts- Mailboxes and Yard Art

Virginia, United States 1345 Sales On Etsy since 2010

5 out of 5 stars
(281)
Tom Whitlock

Contact shop owner

Tom Whitlock

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Reviews

Average item review
5 out of 5 stars
(281)
Jennifer Kirby

Jennifer Kirby on 16 Apr, 2018

5 out of 5 stars

This was a wonderful quality product. Unfortunately it was purposely vandalized and Snoopy's head was smashed . The box is fine, but we will be contacting you about a replacement topper. We are asking permission from USPS to set it back further from the street.

View all 281 reviews

About

Tom's Custom Woodworking

We have recently moved from New Jersey to Virginia. This move has us living with our daughter and two granddaughters and we couldn't be happier. We now live on 10 acres of land in the country and it is beautiful. Tom is still retired and working in the shop and Debbie retired from working full time and is taking care of us all. This is the life we have always wanted and our daughter has made it all possible.

Around the web

Shop members

  • Tom Whitlock

    Owner, Maker, Designer, Curator

    I am a full time woodworker. I enjoy spending my days out in my workshop creating items for myself and for those who love to have homemade items to display in their homes.

  • Debbie Whitlock

    Business And Marketing

    Deb is the business mind behind our store. She does the marketing and money end of the business leaving me to be the creative partner.

Shop policies

Last updated on 15 March, 2016
We make all of our woodworking and all of our other items so no item is exactly alike. We can use any color combination or stain color you would like, so please ask if the picture isn't exactly what you are looking for. We can also take most pictures and make something from them, so again, please ask. We don't have room to keep everything we have made on hand so some items are made to order and may take a few days to finish and ship.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Returns and exchanges
We will accept returns within 7 days if the item arrives damaged or is not to your liking. I will only refund the cost of the item, not the shipping and you will pay the shipping to return it. If it is damaged, we will replace the item or refund. I pack very carefully and have never had a problem with damaged items.
Payment
We will accept checks, but will not ship the item until the check has cleared in our account. Money orders are better and of course we accept credit cards and PayPal.
Shipping
We will ship most items USPS parcel post since the wooden items can weigh quite a bit. The smaller items I will try and send first class or priority if possible. On average our items ship in 2-3 weeks as we make them all to order.
Additional policies and FAQs
We love custom orders. Ask us if we can do it before you assume we can't. Send us a conversation with a picture and we will honestly tell you if we can make what you want or not.