urbancartel

Urban Cartel : Contemporary Porcelain

Melbourne, Victoria · 1464 Sales

urbancartel

Urban Cartel : Contemporary Porcelain

Melbourne, Victoria 1464 Sales On Etsy since 2011

5 out of 5 stars
(360)

Announcement   Handmade in Melbourne, Australia
Follow us on instagram @urbancartel

Announcement

Last updated on 12 Feb, 2017

Handmade in Melbourne, Australia
Follow us on instagram @urbancartel

urbancartel

Contact shop owner

urbancartel

View all 56 items

Reviews

Average item review
5 out of 5 stars
(360)
electricbloom

electricbloom on 25 May, 2018

5 out of 5 stars

So cute, perfect for keeping my pens and pencils in on my desk. Excellent customer service, thank you!

FreePeople0114

FreePeople0114 on 22 Feb, 2018

2 out of 5 stars

I received a different color altogether. I believe the color sent was Milk and not Cherub as ordered. It does not look like in the pictures. I’d pay $4 for it, tops.

FreePeople0114

FreePeople0114 on 22 Feb, 2018

2 out of 5 stars

Color is off. Quality is just okay. It definitely looks better in pictures than real life. Was not worth the money or the wait. Will not purchase again.

View all 360 reviews

Updates

About

Urban Cartel :: Contemporary Porcelain

Based in Melbourne, Australia. Urban Cartel was founded in early 2011 by Craig Pearce.

We design and manufacture a range of handmade porcelain tableware with an emphasis on clean lines & functional design.

With a background in Visual Arts (B.A. Ceramic Design) & hospitality management, the two come together to create
Urban Cartel : Contemporary Porcelain.

Produced with the urban dweller in mind, all products are dishwasher, microwave and food safe. However with all handmade items care should be taken to avoid thermal shock. Pieces are glazed internally but left in an organic state on the exterior, which provides a lovely balance and reflection to the handmade processes that go into each piece.

Designed to serve their function and not to be locked away in the cabinet, the smooth and cool porcelain has a beautiful tactile quality that is a pleasure to touch and hold.

Shop members

  • Craig

    Owner, Maker, Designer

Shop policies

Last updated on 15 March, 2016

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We really want you to love your new Urban Cartel product. If for any reason you are dissatisfied with your purchase , please contact us immediately and we will rectify the problem.

We are happy to accept returns/exchanges under the following conditions:

1. Shipping charges are non-refundable in the event of a refund or exchange. The customer is responsible for all shipping costs associated with the exchanging or returning of products. Exchanges or refunds must be done within two weeks of receiving the order.

2. A 10% restocking fee will be deducted from your refund in the event of a return. Exchanges will not be charged a restocking fee.

3. Products that have been used are not refundable

Sorry but no refunds or exchanges for custom orders.
Shipping
Shipping takes place amongst my busy studio time, however I endeavour to keep up with all orders for greatest customer satisfaction.

Items are shipped in Australia via Australia Post parcel service. Standard parcel delivery within 1-5 working days.

International shipping is available via Australia Post standard international. Please be aware that all customs, duties or fees are the responsibility of the buyer. Delivery confirmations are not available for international shipping.

All purchases over $100 are insured. If insurance is needed for purchases under $100 the buyer must contact Urban Cartel prior to purchase.
Additional policies and FAQs
Urban Cartel is happy to discuss larger custom orders or wholesale orders to approved outlets. Send us a message or link to your online shop or store.