Vectorcloud

Laser Cut and Design Products

New York, United States · 1483 Sales

Vectorcloud

Laser Cut and Design Products

New York, United States 1483 Sales On Etsy since 2009

5 out of 5 stars
(520)

Announcement   Welcome! VectorCloud is a design studio based in Queens, New York that focuses on laser cut design products ranging from wearable items to home decors. Many of our products are made-to-order and crafted with attention to detail for you.

Periodically we update the store, so please check back or fan us on FACEBOOK to get updated with new products and DISCOUNT CODE http://www.facebook.com/pages/VectorCloud/123243391470
If you want to do a custom piece, or place more quantities order (WHOLESALE), or want to upgrade your shipping, please message me or email me at vectorcloud [!at] gmail.com

Our processing time is 2-5 business days for most items (from the date of purchase/photo received to shipping date), unless otherwise notified. Items are mailed with First Class Mail, unless specified otherwise. USPS estimates between 3-5 business days for all DOMESTIC destinations (not a guaranteed shipping). For any specific inquiry, please message prior to purchase.

Any other information, please refer to our shop policy.

Announcement

Last updated on 15 Mar, 2016

Welcome! VectorCloud is a design studio based in Queens, New York that focuses on laser cut design products ranging from wearable items to home decors. Many of our products are made-to-order and crafted with attention to detail for you.

Periodically we update the store, so please check back or fan us on FACEBOOK to get updated with new products and DISCOUNT CODE http://www.facebook.com/pages/VectorCloud/123243391470
If you want to do a custom piece, or place more quantities order (WHOLESALE), or want to upgrade your shipping, please message me or email me at vectorcloud [!at] gmail.com

Our processing time is 2-5 business days for most items (from the date of purchase/photo received to shipping date), unless otherwise notified. Items are mailed with First Class Mail, unless specified otherwise. USPS estimates between 3-5 business days for all DOMESTIC destinations (not a guaranteed shipping). For any specific inquiry, please message prior to purchase.

Any other information, please refer to our shop policy.

VectorCloud

Contact shop owner

VectorCloud

Reviews

Average item review
5 out of 5 stars
(520)
Elicia Holbrook

Elicia Holbrook on 21 Dec, 2017

5 out of 5 stars

Amazing shop! Amazing people! I wrote them very close to Christmas for 2 of their ornaments and they worked quickly to ensure we’d get them and very fast shipping! Couldn’t be happier! This will make my father and father in laws Christmas! Thank you again. 💜💜💜

Katie Elder

Katie Elder on 12 Dec, 2017

5 out of 5 stars

Love love love these ornaments! Such a nice personal touch to any occasion!

View all 520 reviews

Shop policies

Last updated on 11 March, 2016
I pride my self in the quality of my products and my customer service. I do not like leaving negative feedback and always prioritize on working with my customers to make it perfect. Thus if you are unsatisfied, please contact me, but if you are happy, I would very much appreciate your feedback :)

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are not satisfied with the product you receive, please contact me to request an exchange (or store credit) within 7 days from date of arrival. Return shipping cost is the responsibility of the buyer.

Refund is only offered if item is defective and is returned unused and mailed with original packaging and a tracking number (shipping cost is not refundable)

In the case of mistakes on our part, we will replace your item as soon as possible and cover all related shipping cost. We appreciate that you contact us soon and give us the opportunity to make the resolution.

All custom/personalized orders and digital images sales are FINAL.
Payment
Most items will be shipped within 2-5 business days after payment is received, Custom orders/special requests may take up to 7 business days (message me for a current processing time).

Order is processed/made as soon as payment is confirmed, so please contact us within 12 hrs, if you need to modify or cancel your order. Custom order cannot be edited or cancelled once placed.

Any fees, customs, or taxes upon entering your country's customs are BUYER's responsibility. As a general rule we will tax all New York sales at the rate of 8.875%, as this is the prevailing rate in the locality from which we will be shipping.

Please contact me PRIOR to ordering if you wish to insure your package for lost/damage (additional cost may apply).
Shipping
Shipping cost includes packaging/handling and is applied regardless size/weight and specific destination. This has been taken into account in the individual product price to ensure a fair total cost across the board.

Multiple items will be packaged together (if possible) and without paper receipt/packing slip (can be found under Etsy purchases page) to expedite shipping and reduce waste.

All items will be shipped to the address you provide on ETSY (I am not responsible for items shipped to incorrect address)

Unless specified otherwise, all orders are shipped with USPS First Class which takes approx. 2-5 days within the US and anywhere from 5-30 days Internationally. Orders that ships with USPS Priority mail is expected to arrive in about 2 business days or 6-10 business days for International. Please note that this is an estimated arrival date, NOT guaranteed. Please also be aware that tracking number is only available within the US.
Additional policies and FAQs
For custom projects, customers are liable for any submission of material that could infringe rights of privacy, publicity or copyrights. We are not liable for any violation it may incur.

Please note that since most items are made to order and using natural material, there are no items that would be perfectly identical. Wood has varying tone and grain pattern, and may may result in wide variations of engravings and marks. This is not a defect, but a natural occurrence and inevitable result of laser manufacturing.

BY PLACING AN ORDER, BUYER AGREES TO ALL TERMS.