BoutiqueMinimaliste

Refunds and returns are only accepted until 14 days of delivery.

► Refunds:
- I offer refunds on lost orders upon an investigation by the post office.

► Returns & Exchanges:
- I offer returns/exchanges on broken items and incorrect orders.
- Returns are only accepted for items of unworn/undamaged condition in their original box/pouch/card/packaging, otherwise this policy may be rendered void.

RETURNING AN ITEM:
- Ask the seller for the address.
- Ship the item with registered Mail (WITH tracking number)
- Once the item is received by Boutique Minimaliste team, the value for the item will be refunded to you.
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

► Shipping time:
- Your order is sent by priority air mail, with no tracking number, unless chosen upgrade shipping at checkout. Orders above $80 are offered a special shipping that includes *Tracking Number*.
- All orders are made to order. So all orders must be made until Wednesday 11:59PM (GMT) to be shipped Friday. If you order after that specific time your order will ONLY go the next week. Next Friday.

► Delivery time:
- Delivery time is estimated at 5 to 15 business to Europe and 10 to 30 business days to the rest of the world. Weather, Customs and other factors may delay the shipping up to 6 weeks. Please contact me if your order takes more than a month to arrive.
- I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Once we ship your items, we have no longer control over it. Only the post offices.

► Address:
- The order will be shipped to your address on Etsy. Please make sure you provide the correct address. If your order is returned due to incorrect address or if you don't pick up your order, a shipping fee will be charged to ship it again.
- If your order is lost due to incorrect address, Boutique Minimaliste won't send you another or refund you.

► Customs and import taxes
- Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

► Jewelry care:
We highly recommend to avoid direct contact with water (like swimming or showering), perfumes and lotions. We also recommend that you take off your jewelry when you workout or go to the beach.

This Privacy Policy outlines how Boutique Minimaliste uses and protects any information provided when using our website. Boutique Minimaliste is committed to keeping your personal information completely private and secured.

Any information collected from you when provided is kept strictly private and secured. We do not share/sell/swap any of your personal details with anyone or any company. This collected information is used to only identify you, your purchases, communicate to you via email marketing and, above all, better service you when visiting our website.

When purchasing from Boutique Minimaliste, your financial details are passed through a third-party platform (Etsy, PayPal) which is a trusted, industry-standard service. We do not record any of your credit card details under any circumstance.

Boutique Minimaliste may make changes to this Privacy Policy without notice, if required. It is recommended to check this page before sharing any personal information to ensure you are satisfied with the policy.

If you have any questions regarding this Privacy Policy, please contact us directly.